Senior Rental & Customer Support Specialist

Enterprise; Prince Rupert; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading mobility solutions provider in Prince Rupert is seeking a Customer Service Representative Sr to provide outstanding service to customers both face-to-face and over the phone. This full-time position requires strong customer service and communication skills, along with a valid driving license. Training and support are provided, along with competitive benefits including paid time off and health insurance.

Benefits

Paid time off

Employee discount

Retirement savings plan

Extended Health Benefits

Life Insurance

Training and development

Qualifications

• Minimum 1 year of customer service or sales experience required.
• Must have a valid British Columbia Full Class 5 driver's license.
• Must be authorized to work in Canada.

Responsibilities

• Assist customers and assess rental needs in person and over the phone.
• Process returns and check-ins.
• Perform administrative tasks related to customer billing.

Skills

Customer service experience

Sales experience

Communication skills

Education

High school diploma

Some college education

Job description

A leading mobility solutions provider in Prince Rupert is seeking a Customer Service Representative Sr to provide outstanding service to customers both face-to-face and over the phone. This full-time position requires strong customer service and communication skills, along with a valid driving license. Training and support are provided, along with competitive benefits including paid time off and health insurance.