Senior Rental Advisor: Customer Success & Fleet Support

Penske Truck Rental; City of Moncton; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading rental service provider in Moncton is seeking a Senior Rental Representative to assist customers through effective service, manage vehicle fleets, and ensure customer satisfaction in a fast-paced environment. The ideal candidate has customer service experience, strong interpersonal skills, and must possess a high school diploma or equivalent. This full-time role requires working some weekends and offers a dynamic work environment with opportunities for growth.

Qualifications

• 1+ years of sales and customer service experience required.
• 1+ years of inside sales experience preferred.
• Ability to work independently with a positive attitude.

Responsibilities

• Compute charges for merchandise or services and receive payments.
• Prepare rental forms, obtaining customer signature and necessary information.
• Resolve customer service or billing complaints by adjusting bills.

Skills

Customer service skills

Organizational skills

Interpersonal skills

Sales experience

Computer proficiency (Word, Excel, Outlook)

Education

High school diploma

Bachelor's degree

Job description

A leading rental service provider in Moncton is seeking a Senior Rental Representative to assist customers through effective service, manage vehicle fleets, and ensure customer satisfaction in a fast-paced environment. The ideal candidate has customer service experience, strong interpersonal skills, and must possess a high school diploma or equivalent. This full-time role requires working some weekends and offers a dynamic work environment with opportunities for growth.