Senior Relationship Manager Large Com Markets - Calgary

Connect First Credit Union; Calgary; On-site; CAD 32,000 - 46,000; Full time

Benefits offered by this job

Comprehensive Health Plans

Life and AD&D Insurance

Short-Term Disability (STD)

Long-Term Disability (LTD)

Employee Assistance Program (EAP)

RRSP

Job summary

Reimagined Parking is seeking a Parking Enforcement Patroller to monitor and enforce parking regulations across assigned areas using a company vehicle. The role ensures compliance, identifies violations, and supports safe operations across a broad coverage area.

Key duties include patrolling, issuing warnings or citations, recording data, and coordinating with management. Excellent customer service and the ability to work independently are essential.

Qualifications

• Ability to operate a vehicle safely in parking environments.
• Strong attention to detail and observation skills.
• Ability to work independently across large areas.
• Excellent customer service and communication skills.
• Strong communication and conflict-resolution skills.

Responsibilities

• Patrol assigned areas using a company vehicle to observe parking violations.
• Enforce parking regulations by issuing warnings or citations and arrange towing when necessary.
• Identify and address violations such as expired meters and unsafe parking.
• Record citation data with time, date, location, vehicle details.
• Maintain enforcement logs and report safety issues to management.
• Provide professional assistance to customers regarding rules and citations.

Skills

Driving safely

Attention to detail

Independence

Customer service

Conflict resolution

Job description

At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.

The Parking Enforcement Patroller is responsible for monitoring and enforcing parking regulations across assigned areas using a company vehicle (car or golf cart). This role ensures compliance with parking policies, identifies violations, and supports safe and efficient operations across a broader coverage area.

Key Responsibilities

• Patrol assigned areas using a company vehicle (car or golf cart) to observe parking violations across a wide geographic area.
• Enforce parking regulations by issuing warnings, citations, or arranging for vehicle towing when necessary.
• Identify and address violations such as expired meters, unauthorized parking, improper use of designated spaces, and safety infractions.
• Accurately record and enter citation data including time, date, location, and vehicle details (license plate, make, model, color).
• Maintain detailed and accurate enforcement logs.
• Inspect parking meters, gates, and other equipment for malfunctions or damage.
• Report issues such as vandalized signs, faded markings, or safety hazards to management.
• Monitor overall conditions across multiple locations or large facilities.
• Provide professional and respectful assistance to customers regarding parking rules, citations, and general inquiries.
• De-escalate situations when possible and elevate to management when necessary.
• Provide traffic control support as needed.
• Report accidents, incidents, or safety concerns immediately.
• Coordinate with Operations Manager, Shift Supervisor, or security teams when required.

Skills, Knowledge and Expertise

• bility to operate a vehicle safely in parking environments
• Strong attention to detail and observation skills
• Ability to work independently across large areas
• Excellent customer service and communication skills
• Strong communication and conflict-resolution skills

REQUIREMENTS:

• Must be at least 18 years of age
• Valid Driving License with good driving record
• Must successfully pass a background check, in accordance with company policy and applicable laws
• Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law

PHYSICAL DEMANDS:

• Ability to sit and operate a vehicle (car or golf cart) for extended periods of time
• Ability to enter and exit a vehicle frequently throughout the shift
• Ability to walk and stand intermittently to inspect vehicles and issue citations
• Ability to bend, reach, and stoop when placing citations or inspecting areas
• Ability to work outdoors in varying weather conditions, including heat, rain, humidity, and sun exposure
• Ability to visually assess surroundings, read license plates, and identify violations at a distance
• Ability to handle light equipment (citation devices, radios, handheld units)
• Ability to maintain alertness and awareness while driving and monitoring surroundings

WORKING CONDITIONS:

• Combination of driving and outdoor work
• Exposure to various weather conditions
• Covers larger or multiple parking areas throughout shift

OTHER DUTIES:

Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice

(Full Time or Part Time)

• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and AD&D: Basic Life and Accidental Death Insurance to secure your future with essentialprotection for you and additional options for your loved ones.
• Short-Term Disability (STD): Income protection when you need time to recover.
• Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.
• Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home
• Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).
• Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family.

UNION:

• If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

United States - California applicants only:

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.