Senior Relationship Manager, Commercial Financial Services

Royal Bank of Canada>; Strathmore; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading financial institution in Canada is seeking a senior professional to deliver exceptional financial advice and manage key client relationships. The successful candidate will have 3-5 years of commercial banking experience, strong communication skills, and a proven track record in business development. You'll work closely with various teams to develop client strategies while promoting digital solutions. This role offers a balanced work-life environment and many opportunities for personal and professional growth.

Benefits

World-class sales and senior leadership training

Comprehensive Total Rewards Program

Flexible benefits and competitive compensation

Focus on work-life balance

Opportunities for personal and professional growth

Qualifications

• Minimum 3-5 years commercial banking experience.
• Strong communication and presentation skills.
• Proven track record in business development and exceptional client relationship management.
• Credit skills including assessment of risk and financial analysis.
• Specialized industry expertise in a past role (e.g., manufacturing, wholesale distribution, logistics).
• Expert with emerging communications and technology.
• New client acquisition skills.

Responsibilities

• Apply business development experience for prospecting and lead generation.
• Demonstrate portfolio management and risk mitigation.
• Provide exceptional client experience with financial advice.
• Leverage the expertise of RBC for referral opportunities.
• Collaborate to develop a client contact strategy.
• Promote RBC mobile application among clients.

Skills

Adaptability

Business Development

Client Centricity

Communication

Critical Thinking

Curiosity

Financial Acumen

Practice Management

Education

Undergraduate degree in commerce, business administration, or related experience

Postgraduate degree or professional designation (CPA, CA, CFA)

Job description

Overview

Job Description

Please note, Main Branch Okotoks, Brooks, and High River locations will also be considered.

What is the opportunity?

Your natural flair for providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice to our clients in the industry whose specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific for individual needs. This is a senior role in which your highly-developed experience with financial analysis, credit, and client acquisition relationship takes center stage. Your finely honed solution-development skills, combined with your innate business acumen, portfolio management expertise, and knack for client service, sets the stage for success.

What will you do?

• Apply your past business development experience for prospecting, and lead generation, to new and existing clients in the industry and other related sub-sectors.
• Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
• Provide an exceptional client experience by delivering superior business and financial advice, and industry specific solutions
• Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners
• Collaborate and coordinate with the various teams to develop and execute a client contact strategy
• Champion digital enablement by becoming an advocate of the RBC mobile application and wallet, promoting regular usage through educating and guiding clients on how to use it

What do you need to succeed?

• Must-have
• Minimum 3-5 years commercial banking experience
• Strong communication and presentation skills
• Proven track record in business development and exceptional client relationship management
• Credit skills including assessment of risk and financial analysis, credit structuring / solutions and presenting the deal
• Specialized industry expertise in a past role (e.g., manufacturing, wholesale distribution, logistics)
• Expert with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)
• New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
• Undergraduate degree, ideally in commerce, business administration, or related experience
• Nice-to-have
• Project-based financing experience
• Deep products and services knowledge
• Postgraduate degree, professional designation (CPA, CA, CFA), or other relevant industry experience

Is this job right for you?

Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

Address : 100 RANCH MARKET, UNIT 121 : STRATHMORE

City : Strathmore

Country : Canada

Work hours / week : 37.5

Employment Type : Full time

Platform : PERSONAL & COMMERCIAL BANKING

Job Type : Regular

Pay Type : Salaried

Posted Date : 2025-10-30

Application Deadline : 2025-11-14

Note : Applications will be accepted until 11 : 59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .