Senior Recreation Business Analyst

Halifax Regional Municipality; Dartmouth; On-site; CAD 83,000 - 107,000; Full time

Job summary

Halifax Regional Municipality invites applications for the full-time, Temporary (up to 18 months) position of Senior Recreation Business Analyst, in the Business Services Division of Parks & Recreation. The SRBA will evaluate and implement improvements in business processes while maintaining the recreation services software across HRM facilities and outdoor assets.

Reporting to the Manager, the SRBA leads a team of business analysts, develops financial models, and ensures alignment of system

Qualifications

• Undergraduate degree with business analysis training/experience.
• Extensive knowledge of recreation software services applications.
• MBA/Lean Six Sigma Green Belt and Change Management certifications are assets.

Responsibilities

• Leads development, management and implementation of business cases and process improvements.
• Conducts market scans to identify best practices and cost drivers.
• Configures recreation software solutions to meet service demands across all facilities.
• Performs financial analysis and collects relevant information.
• Identifies efficiency gains and monitors benefits realization.
• Coordinates stakeholder reviews and secures approvals for documents and initiatives.
• Ensures all business requirements and UAT elements are addressed.
• Leads the recreation business analysis team and develops staff through coaching and training.
• Develops a multi-year strategic plan for application development.

Skills

Analytical thinking

Problem solving

Performance management

Stakeholder engagement

Team leadership

Communication

Education

Undergraduate degree in Recreation & Leisure Studies, Computer Science, Business Administration, Public Administration

MBA / Lean Six Sigma Green Belt (asset)

Tools

Recreation software services

Job description

Halifax Regional Municipality is inviting applications for the full-time, Temporary (up to 18 months) position of Senior Recreation Business Analyst, in the Business Services Division of Parks & Recreation.

Reporting to the Manager, Business Services, Parks & Recreation, the Senior Recreation Business Analyst (SRBA) serves as senior analyst for the Business Unit, evaluating, planning, and implementing improvements in business processes and practices while maintaining configuration and operation of the recreation services software system across all HRM recreation facilities and outdoor assets. The recreation services software system provides operation services for recreation programming, facility scheduling, memberships, and drop-ins for both online and onsite service delivery.

Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy, and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.

The SRBA will work with HRM senior business managers, partner facility managers and with recreation service deliverers to identify and scope performance excellence business process re-engineering initiatives, develop financial models to justify the costs of proposed improvement activities, maintain and manage system configuration to align with business processes and practices and to identify benefits to be achieved. The SRBA is a proficient facilitator and team builder responsible for the design and implementation of new or modified business recreation processes and policies, which deliver leaner operations for recreation service delivery providers.

The SRBA will manage a team of business analysts to provide clear leadership and direction for recreation business operations for HRM operated and Multi-District Facility (MDF) operational support and analysis. While the recreation business analysts have specialized areas of focus within recreation service delivery models, the SRBA must have increased expertise on recreation services across all facilities/recreation assets within the recreation network.

DUTIES AND RESPONSIBILITIES:

• Leads business unit through the development, management and implementation of business cases, business process re-engineering, and continuous process improvement efforts
• Leads and/or conducts market and jurisdictional scans to understand potential solutions, best-practices, benefits, and cost-drivers related to the opportunity
• Evaluates, monitors and configures recreation software solutions to meet business demand for all parks and recreation service types and stakeholders
• Conducts financial analysis including the collection of relevant information for recreation services
• Identifies and recommends possible efficiency gains to business unit management, including those resulting from FTE reduction/repurposing and monitors the business unit’s progress on achieving the intended benefits
• Conducts broad stakeholder review and engagement and obtains formal stakeholder approval on recreation business process documents and business transformation initiatives
• Ensures all business requirements, design components, and User Acceptance Testing (UAT) elements are being addressed
• Manage recreation business analysis team and develop staff through delegation, coaching, mentoring and training by arranging formal training, work assignments and other experiences
• Lead the development of a multi-year strategic plan for application development based on business requirements for recreation facilities/assets

QUALIFICATIONS:

Education and Experience:

• Undergraduate degree in Recreation & Leisure Studies, Computer Science, Business Administration, Public Administration or a suitable combination of a degree with Business Analysis training and experience
• Extensive knowledge of recreation software services applications
• Business Analysis Certification considered an asset
• Masters of Business Administration, Lean Six Sigma Green Belt and Change Management Certifications would be considered an asset
• Three years’ experience within a computerized office environment with comprehensive knowledge associated with analytical thinking, problem solving, cost benefit analysis, and performance management
• Three years’ experience in service improvement, solutions requirement definition, business process engineering, test plan development and text execution.

Technical / Job Specific Knowledge and Abilities:

• Extensive Parks & Recreation experience in business needs identification and assessment
• Advanced proficiency in business requirements gathering and documenting;
• Working knowledge of project management and organizational change management concepts
• Working understanding of the technical architecture components that comprise recreation software as a service (SaaS) solution
• Working knowledge of formal process improvement models or frameworks
• Protect and keep private sensitive and confidential information

Security Clearance Requirements:

Applicants may be required to complete an employment security screening check.

Please note – Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates, who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.

COMPETENCIES:

Analytical Thinking, Communication, Customer Service, Decision Making, Organizational Awareness, Teamwork & Cooperation, Valuing Diversity

WORK STATUS:

Permanent Full Time Position

HOURS OF WORK:

Monday to Friday, 8:30am to 4:30pm for 35 hours per week

SALARY:

NU 07 $82,900 – $107,280. Salary will be determined based on relevant experience and qualifications related to the specified pay band and job. Placement above the midpoint of the pay band is typically reserved for candidates who significantly exceed the minimum qualifications, such as those with exceptional experience, specialized skills, or demonstrated achievements relevant to the role. This ensures fair and consistent compensation practices across the organization.

CLOSING DATE:

Applications will be received up to 11:59 pm on Sunday, November 1, 2026.

Please note:

We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.

To ensure a fair and equitable hiring process, candidates are expected to complete all parts of the recruitment process, including assessments, assignments, and interviews independently and without the use of artificial intelligence (AI) tools or other forms of external assistance. The use of AI to complete any component of the hiring process is not permitted and may result in disqualification from consideration. During the recruitment process, applicants have the right to request an accommodation.

Applicants invited to participate in an assessment process (such as interview or testing) and who require an accommodation, should discuss their needs with the Talent Acquisition Advisor when invited to the assessment process. For more information on our accommodation process please click on the link: Accommodations | Hiring | Employment | Halifax