Senior Receptionist & Team Lead — White-Glove Admin Pro

Ricoh Americas Corporation; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading solutions provider is seeking a Senior Receptionist to handle office duties including greeting visitors, answering calls, and scheduling appointments. The ideal candidate must possess a high school diploma and at least 2 years of reception experience, demonstrating excellent communication and organizational skills. This role offers comprehensive benefits and the opportunity to work in a dynamic team environment.

Benefits

Medical, dental, life, and disability insurance

Retirement plan with company matching contributions

Tuition assistance programs

Paid vacation time and holidays

Qualifications

• Minimum of 2 years reception experience.

Responsibilities

• Courteously greet and welcome customers.
• Answer, screen and direct all incoming calls.
• Monitor and ensure the reception area is tidy.
• Prepare visitor badges as required.
• Perform administrative support tasks.
• Book meeting rooms as required.
• Review and update internal telephone directory as needed.
• Maintain kitchenette and order supplies as required.
• Perform 'white glove service' for clients.
• Act as Reception Trainer and Team Lead.
• Mentor new team hires and assess performance.
• Document all relevant procedures for compliance.
• Facilitate executive Admin functions to support COO.
• Other duties as assigned by manager.

Skills

Excellent verbal and written communication skills

Excellent interpersonal skills

Strong self-motivation to drive results

Prioritize and time management skills

Intermediate knowledge of Microsoft Office applications

Education

High School Diploma or equivalent

Job description

A leading solutions provider is seeking a Senior Receptionist to handle office duties including greeting visitors, answering calls, and scheduling appointments. The ideal candidate must possess a high school diploma and at least 2 years of reception experience, demonstrating excellent communication and organizational skills. This role offers comprehensive benefits and the opportunity to work in a dynamic team environment.