Senior QA Engineer

Suger.io; Vancouver; Hybrid; CAD 85,000 - 120,000; Full time

Job summary

A growing SaaS startup in Metro Vancouver is seeking a QA Lead to design and implement testing strategies across their platform. The candidate will have 5+ years of experience, particularly in SaaS and API-driven products. Responsibilities include developing test plans, mentoring team members, and ensuring high-quality release processes. This hybrid role offers a competitive salary range of $85,000 to $120,000 CAD per year along with full healthcare benefits and equity opportunities.

Benefits

Competitive compensation

Healthcare benefits

Equity plan

Qualifications

• 5+ years of QA experience in SaaS, ideally with API-driven products.
• Strong hands-on skills with manual and automated testing.
• Solid understanding of CI/CD pipelines and modern engineering workflows.

Responsibilities

• Own the QA strategy across manual and automated testing.
• Develop and execute test plans for new features and APIs.
• Monitor quality metrics and drive continuous improvement.

Skills

QA experience in SaaS

Manual and automated testing

CI/CD pipelines

Testing APIs

Communication skills

Job description

About Us

Suger is a revenue platform that helps our customers grow on the fastest-growing B2B sales channel: the cloud marketplaces of AWS, Azure, GCP, and Alibaba. Launched in 2022, we take the tech debt out of marketplace sales by providing an API-first approach to quote-to-cash and billing processes. We’re working with over 200 B2B customers, ranging from large enterprises like Snowflake and Intel to fast-growing startups like Glean and Vanta.

This role is ideal for someone who’s strong technically and enjoys being hands-on while also shaping the long-term QA function. You'll design our testing approach, implement automation, improve processes, and ensure smooth, high-quality releases across our platform and integrations.

This is a hybrid position, requiring 4 days in the office.

We are a Series A startup, funded by top-tier investors, including Threshold VC, Craft Ventures, Intel Capital, and Y Combinator.

What You’ll Do

• Own the QA strategy across manual, automated, regression, and integration testing.
• Contribute to hands-on testing and the design, development, and maintenance of test automation frameworks, infrastructure, and tools.
• Develop and execute test plans for new features, APIs, and end-to-end workflows.
• Embed QA into development cycles, ensuring clear requirements, acceptance criteria, and release readiness.
• Build and maintain test frameworks that scale with our product and engineering growth.
• Triage and validate issues in collaboration with Engineering and Support.
• Monitor quality metrics and drive continuous improvement in test coverage, defect trends, and release stability.
• Mentor teammates and help shape the future QA team as we grow.

What You Need

• 5+ years of QA experience in SaaS, ideally with API-driven or integration-heavy products.
• Strong hands-on skills with manual and automated testing.
• Solid understanding of CI/CD pipelines, Git, and modern engineering workflows.
• Experience testing APIs, microservices, data flows, and end-to-end product use cases.
• Ability to write clear test cases, document defects well, and communicate findings concisely.
• Practical judgment – balancing speed with quality in a startup environment.
• Experience setting up or maturing QA processes is a plus.
• Previous exposure to marketplace, billing, or fintech systems is a bonus but not required.

Why Join Us

• Salary: $85,000 - $120,000 CAD/year.
• Work alongside a top-notch team with experience at companies like Google, Meta, Salesforce, Pave, Motive, and Square.
• Own a major pillar of our go-to-market strategy from day one – with the autonomy to build what you think is right.
• Competitive compensation and equity plan.
• Full healthcare benefits – extended health care, dental, vision, and life insurance.
• Fast-moving, flat org structure with real product-market fit and big ambitions.