Senior Program Manager

Xplore Inc.; Markham; On-site; CAD 110,000 - 150,000; Full time

Job summary

Xplore Inc. is seeking a seasoned Program Manager, Products & Services, to drive end‑to‑end execution across strategic initiatives.

You will align business objectives with technology delivery and operational outcomes, coordinating multiple teams to ensure momentum and accountability across Xplore platforms. In this role you’ll manage executive‑level stakeholders, apply Agile/Waterfall or hybrid methods, and contribute to business transformation within a telecoms context.

Qualifications

• 7+ years of progressive program or project management experience.
• Proven ability to deliver complex cross‑functional programs on time and within scope.
• Experience driving business transformation and organizational change initiatives.
• Demonstrated success managing executive‑level stakeholders and facilitating senior decision‑making forums.

Responsibilities

• Drive end‑to‑end execution across a portfolio of strategic initiatives.
• Ensure alignment between business objectives, technology delivery, and operational outcomes.
• Coordinate cross‑functional teams and initiatives with structure, accountability and momentum.
• Communicate effectively with executives and stakeholders to facilitate decision‑making.
• Work with regulated/infrastructure‑intensive context; prioritize trade‑offs and commercial drivers.

Skills

Program management

Stakeholder management

Agile/Waterfall

Telecom industry knowledge

Executive communication

PMP/PgMP certification

Tools

Jira

Asana

Monday.com

MS Project

Job description

Xplore Inc. is Canada’s fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.

The Program Manager, Products & Services plays a critical cross‑functional role within the Products and Services organization, reporting directly to the Director, Business Transformation. This individual is responsible for driving end‑to‑end execution across a portfolio of strategic initiatives, ensuring alignment between business objectives, technology delivery, and operational outcomes. The Program Manager acts as a central coordination point across teams and initiatives, bringing structure, accountability, and momentum to complex programs across all Xplore platforms.

Key Responsibilities Include

• Strong understanding of program and project management methodologies (Agile, Waterfall, hybrid).
• Demonstrated ability to manage multiple concurrent programs in a complex, matrixed organization.
• Working knowledge of the Canadian telecommunications industry, including Fixed Wireless, Fibre, and Satellite technologies.
• Proficiency in program management tools and platforms (e.g., Jira, Asana, Monday.com, MS Project).
• Strong business acumen with the ability to understand and communicate commercial drivers and trade-offs.
• Excellent executive communication, facilitation, and stakeholder management skills.

The Ideal Candidate Will Possess

• 7+ years of progressive experience in program or project management, ideally within telecommunications or technology sectors.
• Proven track record of delivering complex, cross‑functional programs on time and within scope.
• Experience driving business transformation and organizational change initiatives.
• Demonstrated success managing executive‑level stakeholders and facilitating senior decision‑making forums.
• Experience in product or services organizations within a regulated or infrastructure‑intensive industry is a strong asset.
• PMP, PgMP, or equivalent certification is preferred.

Condition Of Employment

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.