Senior Professional Services Lead - Complex Onboarding

Intuit Inc.; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A financial software company is seeking a Professional Services Senior Specialist to lead customer onboarding initiatives in Toronto. The role requires strong project management and technical skills to ensure successful implementations and customer satisfaction. Ideal candidates have a Bachelor's degree and 5–7 years of relevant experience, including system integration and data migration expertise. A competitive compensation package is offered, including a cash bonus and equity rewards.

Benefits

Cash bonus

Equity rewards

Comprehensive benefits

Qualifications

• 5–7 years of experience in customer pre- and post sales engineering.
• Strong technical knowledge in system integration, data migration, and solution configuration.
• Proven success managing complex, multi-stakeholder implementation projects.

Responsibilities

• Lead end-to-end implementation for large or complex customer engagements.
• Serve as a trusted advisor to customers during onboarding.
• Develop and manage project plans, including timelines and resource allocation.

Skills

Customer pre- and post sales engineering

Technical support

Solution delivery

Project management

Strong communication

Data migration

System integration

Education

Bachelor's degree in business, Computer Science, or related field

Tools

Salesforce

JIRA

Job description

A financial software company is seeking a Professional Services Senior Specialist to lead customer onboarding initiatives in Toronto. The role requires strong project management and technical skills to ensure successful implementations and customer satisfaction. Ideal candidates have a Bachelor's degree and 5–7 years of relevant experience, including system integration and data migration expertise. A competitive compensation package is offered, including a cash bonus and equity rewards.