Senior Product Manager & Tech, Fulfillment Optimization

Amazon Jobs; Vancouver; On-site; CAD 128,000 - 214,000; Full time

Job summary

A leading e-commerce company is seeking a Senior Product Manager-Tech for Fulfillment Optimization in Vancouver. The role involves owning the fulfillment strategy for Worldwide Grocery, managing technical product discussions, and guiding engineering teams. Candidates should have a Bachelor's degree and experience in roadmap strategy and stakeholder management. The position offers a competitive salary range of CAD 128,100 – 214,000 annually, along with comprehensive health benefits and a supportive work environment.

Benefits

Health insurance

Registered Retirement Savings Plan (RRSP)

Paid time off

Qualifications

• Experience owning and driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.
• Experience managing technical products or online services.

Responsibilities

• Serve as single point of contact for Grocery and Fulfillment Optimization.
• Write working-backwards documents for technical audiences.
• Facilitate technical implementation of GroceryxFO projects.

Skills

Roadmap strategy

Tradeoff analysis

Stakeholder management

Engineering discussions

Client service

Education

Bachelor's degree

Job description

Overview

Are you interested in the intersection of complex technical and operational challenges? Are you looking to grow towards end-to-end ownership of high-visibility customer problems? If so, this may be your next role!

The Senior Product Manager-Tech, Fulfillment Optimization (FO) will own the fulfillment optimization strategy for our Worldwide Grocery. Amazon's continued investment in this essential need for customers represents exciting challenges at the intersection of increasing delivery speeds, minimal-waste operational flows, and bar-raising CX. This role accelerates our progress towards realizing the best delivery experiences for grocery use cases through: thinking big about how our outbound capabilities can/should evolve for our customers, influencing others (Grocery business teams, Ops teams, Delivery Experience), evaluating feature requests and possible solutions in our services, and unblocking engineering teams across FO with quality requirements and proactive risk mitigation.

Responsibilities

• Serve as single point of contact for Grocery and Fulfillment Optimization colleagues regarding priorities, progress, and mechanisms such as OP1 and xBRs.
• Write working-backwards documents and BRDs contextualizing Grocery requirements for technical audiences within FO.
• Facilitate and guide technical implementation of GroceryxFO projects across FO engineering teams, in partnership with Grocery and FO TPMs.
• Negotiate priorities, scope, tradeoffs, and resourcing on behalf of FO.
• Provide consultative guidance for Grocery colleagues in addressing customer inquiries and business objectives, which could in turn become requirements for new feature investments.

A day in the life

Morning - Provide update on grocery metrics, and callouts on operational changes. Evaluate requirements for a new faster delivery mode across various systems including inventory, promise, transportation and exception management.

Afternoon - Present proposal to fundamentally change the node mapping for grocery fulfillment to improve customer selection and reduce stock outs. Validate progress on ongoing tech initiatives.

About the team

Fulfillment Optimization (FO) is an organization within SCOT owning a suite of Supply Chain products and services that forecast the need for transportation resources, optimize the network set-up/configuration, determine the operational capability (warehouse, fulfillment and transportation), map the inventory and transportation resource capacity/availability, and accordingly provide the best delivery promises to customers. Once the promises are made, we identify the cost optimal fulfillment plan and orchestrate the shipments making sure that the promises are met and CX is preserved.

Qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• Track record of client service and/or stakeholder management skills

EEO statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the URL below for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

https://amazon.jobs/content/en/how-we-hire/accommodations

Compensation and benefits

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, BC, Vancouver - 128,100.00 - 214,000.00 CAD annually