Senior Product Manager, Shopping Experience

Instacart; Canada; Remote; CAD 158,000 - 175,000; Full time

Job summary

A leading e-commerce platform is seeking a Senior Product Manager to enhance consumer shopping experiences. This role involves leading cross-functional teams, utilizing data-driven insights to improve product features, and prioritizing projects that balance consumer needs with retailer goals. The ideal candidate has 5+ years in product management and experience in e-commerce. The position is remote, with a base pay range of $158,000 – $175,000 CAD.

Benefits

Competitive salary

Remote work flexibility

Equity grants

Qualifications

• 5+ years of product management or similar experience.
• Experience working on e-commerce products.
• Ability to define and test data-driven hypotheses.

Responsibilities

• Act as product owner for critical consumer-facing shopping surfaces.
• Define and lead experimentation for data-driven hypotheses.
• Rally cross-functional teams to solve complex problems.

Skills

Product management

Data-driven decision making

Cross-functional leadership

Experimentation

Communication skills

Job description

Overview

About the Role - We are seeking a Senior Product Manager to build consumer facing shopping experiences that delight Instacart’s customers and help grow our retailers’ businesses. This PM will build and optimize lower funnel surfaces like cart, checkout, and post order management, providing a best-in-class shopping and purchase experience in both the Instacart Marketplace app as well as our Storefront Pro whitelabel offering. This role requires strong data and experimentation-driven decision making, cross-functional leadership, and the ability to drive complex projects across multiple teams that serve multiple customers (consumers, retailers).

About the Team

Instacart’s Shopping Experience team is responsible for core consumer-facing shopping experiences. We power the end-to-end shopping journey from a retailer’s online storefront to search and discovery to purchase and all the way through post order experience. We also own key horizontal consumer-facing features like Family Accounts, recipes, consumer health features, shopping lists, and more. We wake up thinking about delivering an exceptional consumer shopping experience for all of our consumers that rely on Instacart every month to put food on the table.

About the Job

• Act as product owner for multiple mission-critical consumer-facing shopping surfaces (e.g. cart, checkout, post order)
• Define, and lead experimentation for, data-driven hypotheses focused on improving the consumer purchase and order experience on Instacart
• Rally a large cross functional team (R&D + GTM) around solving complex consumer and retailer problems. Provide clarity on goals, roadmap, and key decisions.
• Use data and market-driven insights to identify experiences and features that sit at the intersection of making shopping on Instacart better for consumers while also driving growth for retailers.
• Maintain a long term vision and short term roadmap across a portfolio of projects spanning multiple product surfaces and strategic priorities
• Balance tradeoffs and own prioritization decisions in the face of complex tradeoffs across retailer needs, consumer needs, technical constraints, and short vs. long term value

About You

Minimum Qualifications

• 5+ years of product management or similar experience
• You’ve previously held PM roles working on e-commerce products and understand the fundamentals of purchase funnels and conversion optimization
• You’re comfortable defining and testing data-driven hypotheses via consumer-facing experimentation and statistical analysis. Strong leadership skills — able to lead large cross-functional efforts toward shared outcomes across R&D (design, engineering, data science), leadership, and GTM teams
• Strong execution abilities — adept at breaking down complex problems across teams and surfaces into shippable milestones, and to lead effective execution and on-time delivery
• Exceptional communication skills – ability to bring clarity to R&D, align leadership, and partner effectively with cross-functional partners via mastery of clear and influential communication in live and async environments
• Proven experience developing product strategies across multiple surfaces, time horizons, and customer needs (e.g. retailer and consumer) and aligning and garnering buy-in with teams, stakeholders, and leadership on your roadmap

Preferred Qualifications

• Mix of B2B/enterprise and consumer experience
• Prior experience working on marketplace products

Compensation and Location

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN — $158,000 – $175,000 CAD