Senior Product Manager, Patient Treatment Journeys

Pocketpills; Surrey; On-site; CAD 125,000 - 150,000; Full time

Job summary

A healthcare platform is seeking a Senior Product Manager to lead the member-facing experience, optimize customer journeys from signup to treatment initiation, and enhance member satisfaction. The ideal candidate has at least 6 years of product management experience, preferably in a consumer-facing healthcare environment. This full-time position is based in Surrey, Canada, and offers a strong benefits package, including dental and vision care, paid time off, and a Group Retirement Savings Plan.

Benefits

Dental and vision care

Extended health care coverage

Disability insurance

Life insurance

Paid time off

Group Retirement Savings Plan (GRSP)

Qualifications

• 6 years of product management experience in consumer-facing products ideally healthcare or other regulated industries.
• Demonstrated success improving onboarding activation or consumer journey experiences.
• Strong analytical and data-driven decision-making skills; expertise with A / B testing and funnel optimization.

Responsibilities

• Lead the member-facing product experience for healthcare services.
• Design and optimize customer journey flows from signup to treatment initiation.
• Implement data-driven improvements using A/B testing and user insights.

Skills

Time Management

Data Analytics

Analytical

Agile

Requirement Gathering

Strategic thinking

Communication

Problem Solving

Market Research

Cross Functional Teams

Job description

A healthcare platform is seeking a Senior Product Manager to lead the member-facing experience, optimize customer journeys from signup to treatment initiation, and enhance member satisfaction. The ideal candidate has at least 6 years of product management experience, preferably in a consumer-facing healthcare environment. This full-time position is based in Surrey, Canada, and offers a strong benefits package, including dental and vision care, paid time off, and a Group Retirement Savings Plan.