Senior Product Manager, Multi-Profile (French Services) (TeleworkHybrid)

CBC / Radio-Canada; Montreal; Remote; CAD 125,000 - 150,000; Full time

Job summary

A leading Canadian media organization seeks a Senior Product Manager to drive the development of a unified multi-profile user experience across its digital platforms. Responsibilities include defining strategic roadmaps, enhancing user authentication, and collaborating with cross-functional teams. Ideal candidates will have extensive experience in digital product management, proficiency in Agile methodologies, and strong communication skills in French. This role offers a dynamic work environment with excellent perks and opportunities for professional development.

Benefits

Flexible work schedules

Work from home opportunities

Competitive total rewards package

Opportunities for continued learning

Qualifications

• Seven to 10 years experience as a product manager overseeing digital products.
• Solid command of spoken and written French.
• Understanding of SSO and CIAM technologies.

Responsibilities

• Enhance the user authentication experience by analyzing data.
• Define the strategic road map for the multi-profile product.
• Lead the product strategy and execution by aligning with product teams.

Skills

Time Management

Data Analytics

Analytical

Agile

Requirement Gathering

Strategic thinking

Communication

Problem Solving

Market Research

Cross Functional Teams

Education

University degree in management, marketing, computer science, or related discipline

Tools

Scrum

Jira

Confluence

Job description

Work at CBC / Radio-Canada

At CBC / Radio-Canada we create content that informs entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values which include creativity integrity inclusiveness and relevance.

Do you think you have the ability and drive to keep up with this exciting ever-changing industry Whether it be in front of the camera on air online or behind the scenes you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

Role Overview

This position is part of the Digital Media team which is responsible for Radio-Canadas flagship digital products including Radio-Canada OHdio ICI and RC Info.

As the Senior Product Manager you will drive the development of a unified multi-profile experience ensuring seamless and customized navigation for our users across the entire Radio-Canada digital ecosystem. Your core mission will be to design lead and deploy this multi-profile feature with a focus on customization individual user control and optimized sharing within a single user account.

Reporting to the Director of Digital Products you will be instrumental in defining strategically aligning and delivering this transformative project balancing user needs with core business objectives. You will work closely with the orchestration team for this initiative which includes various experts such as a business analyst project manager UX UI designer technical lead and architect. You will also partner with the teams responsible for user account management platforms (SSO Profiling CMP Metrics DMP CDP CRM Subscription etc.) as well as the development teams for our other digital products.

Beyond the full-time development of your product you will actively participate in the organizations product management community of practice. You will serve as an ambassador sharing both in-house best practices and market-leading knowledge.

Responsibilities

• Enhance the user authentication experience by analyzing data and identifying best practices for various device types and household compositions.
• Define the strategic road map for the multi-profile product considering audience challenges business needs the market the technological ecosystem as well as legal security and privacy constraints.
• Determine success criteria measuring results and proposing optimizations to achieve business objectives and drive product growth.
• Lead the product strategy and execution by aligning with the various product teams and their road maps.
• Collaborate with solutions architects developers UX leads data teams and other cross-functional teams to define product requirements.
• Work with business units across the organization to understand their needs and prioritize requirements to support overall business objectives.
• Use data from our systems to gain deeper insights into our target audience.
• Lead initial product discovery activities alongside the product trio members.
• Guide product teams on the use of member data for better customization of our digital products.
• Nurture a culture of collaboration learning and creativity.

What You Bring

• University degree in management marketing computer science or a discipline related to product management.
• Seven to 10 years experience as a product manager overseeing digital products.
• Proficiency with Agile project management tools (Scrum Jira Confluence etc.) for digital product development.
• Extensive knowledge of the development process for digital products particularly for product discovery.
• Practical experience with Customer Identity and Access Management (CIAM) technologies databases and data integration.
• Understanding of SSO and CIAM technologies unified schemas across federated data sources APIs data security and privacy and personalization.
• Solid command of spoken and written French.
• Functional knowledge of spoken and written English and the ability to work effectively with bilingual teams a strong asset.

What Will Really Set You Apart

• Strong strategic thinking combined with excellent operational skills the ability to both define a vision and bring it to life.
• Ability to collaborate effectively across various disciplines build trust among peers and influence effectively and positively.
• Solid communication skills with the ability to express complex concepts accessibly and accurately.
• Aptitude for navigating ambiguity adapting to changes and supporting teams through change management.
• Strong curiosity constantly keeping abreast of new developments trends and innovations in your areas of expertise and business (digital account management media etc.).
• Engaging leadership the ability to inspire and motivate a team.

Perks you can look forward to

• Flexible work schedules allowing you to prioritize yourself your family and your work.
• Work from home opportunities.
• Competitive total rewards package.
• Opportunities to work with cutting edge technology.
• Opportunities to continued learning and professional development.
• Opportunities to become a member of our Employee Resource Groups.
• Pair programming and mentorship opportunities where you can learn from the best in the industry and help coach new talent.
• A creative and dynamic work environment where your ideas and contributions can be heard valued and respected.
• A supportive management team committed to upholding the highest standards of diversity and inclusivity.
• An environment which favours experimentation and an iterative approach in order to achieve the highest form of technical innovation.

Candidates may be subject to skills and knowledge testing.

We thank all applicants for their interest but only candidates selected for an interview will be contacted.

As part of our recruitment process candidates who advance to the next step will be asked to complete a background check. This includes :

• A mandatory Criminal record check.
• Other background checks may be conducted based on the operational requirements of the position.

CBC / Radio-Canada is committed to being a leader in reflecting our countrys diversity. Thats because we can only create and tell the stories that connect Canadians by having a workforce that mirrors the ever-changing makeup of our country. Thats why we as an employer value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued but also extend to and pervade all the services we provide as Canadas public broadcaster. For more information visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process please inform us as soon as possible by sending an e-mail to .

You are invited to consult and familiarize yourself with our Code of Conduct which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of the event that you become an employee it will be important to inform us as quickly as possible of any situation that because of your hiring constitutes or could appear to constitute a conflict of interest.

Primary Location : 1000 Rue Papineau Montreal Quebec H2K 0C2

Number of Openings : 1

Work Schedule : Full time

Required Experience : Senior IC

Key Skills

• Time Management
• Data Analytics
• Analytical
• Agile
• Requirement Gathering
• Strategic thinking
• Visio
• Communication
• Problem Solving
• Market Research
• UML
• Cross Functional Teams

Employment Type : Full-Time

Experience : years

Vacancy : 1