Senior Product Manager - Medical Inquiry

Veeva Systems, Inc.; Canada; Remote; USD 70,902 - 141,804; Full time

Benefits offered by this job

Medical insurance

PTO & holidays

Retirement programs

1% charitable giving

Job summary

Veeva Systems is seeking an experienced product manager to build, launch, and grow Veeva MedInquiry capabilities. You’ll work with customers, sales, consulting, and engineering to define product definitions, solution maps, and roadmaps.

You’ll thrive as a self-starter, executing with ambiguity and leading cross-functional teams to deliver the next generation of Medical Affairs products.

Qualifications

• Bachelor’s degree in engineering, computer science, or related field.
• 8+ years of progressive product management experience.
• Experience with case management and customer service intake channels.
• Excellent verbal and written communication skills.
• Experience writing detailed user stories and managing a backlog.
• Ability to understand architectural requirements and communicate them clearly.
• Proven track record collaborating with engineering/QA to deliver product.
• Experience with data modeling (ERDs).
• Ability to work independently in a fast-paced environment and handle ambiguity.

Responsibilities

• Design, prototype, define, and configure Veeva MedInquiry; validate solutions quickly.
• Be agile: design, implement, and iterate.
• Author and design high-quality specifications; communicate requirements to engineers.
• Create and manage the roadmap for your product area; collaborate across cross-functional teams.
• Keep up with Life Sciences industry trends and translate them into product requirements.
• Collaborate with Engineering, QA, and Product Management to harmonize solutions.
• Take pride in delivering excellent, impactful work.

Skills

8+ years product management

Case management & customer intake

Verbal & written communication

User stories & backlog

Architectural requirements

Engineering/QA collaboration

Data modeling (ERDs)

Independent in fast-paced env

EST timezone eligibility

Education

Bachelor’s degree in engineering, CS, or related

Tools

Lucidchart

Figma

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

We're looking for an experienced product management to build, launch, and grow capabilities for Veeva MedInquiry. You will work closely with customers, sales, consulting, and engineering to construct a product definition, a solution map, and roadmap, and define detailed product specifications.

We’re looking for a self-starter that takes initiative with a natural ability to execute, adapt, and learn quickly when faced with ambiguity. You will work closely with a team of industry and technology A-players, who together are bringing to life the next generation of Veeva products to Medical Affairs.

What You'll Do

• Be hands-on. Design, prototype, define, configure Veeva MedInquiry and validate solutions rapidly to ensure we solve the right problems, in the right order
• Be agile. Design, implement, iterate
• Be a storyteller. Author & design high-quality specifications and communicate specific, actionable requirements to your engineering teammates
• Be an owner. Create and manage the roadmap for your product area, and collaborate closely with cross-functional teams. Keep up with the latest Medical Information software and Life Sciences industry trends, and distill them into product requirements
• Be a team player. Work with Engineering, QA, and Product Management to build solutions that harmonize across Veeva applications
• Take pride in your work with a passion for excellence

Requirements

• 8+ years of progressive experience in product management
• Experience with case management and customer service intake channels
• Exceptional verbal and written communication skills
• Demonstrated expertise in design, product development, and strategic planning
• Experience in researching and understanding customer and market requirements to develop short and long-term product roadmaps and plans
• Experience writing detailed user stories and managing a story backlog
• Ability to understand and communicate architectural requirements, preferences, and limitations
• Track record of effectively collaborating with engineering/QA to define, design, and deliver the product
• Experience with data modeling (ERDs) and Lucidchart
• Ability to work independently in a fast-paced environment and comfortable with ambiguity
• Bachelor’s degree in engineering, computer science, or a related discipline
• Must be based in a region in the Eastern Standard Time zone
• Qualified candidates must be legally authorized to work in the USA or Canada

Nice to Have

• Experience in digital product design tools such as Figma
• Experience in Medical Information

Interviewing with Veeva

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:

1. A conversation with the hiring manager
2. A practical case exercise
3. A final conversation with our group's Senior Leader.

Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $100,000 - $200,000 CAD
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].