Senior Product Manager - Campaign Manager

Veeva Systems; Toronto; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Company holidays

Retirement programs

Charitable giving program

Job summary

Veeva Systems is seeking a Senior Product Manager, Vault CRM Campaign Manager, to define and communicate a strategic roadmap for the Vault Platform's marketing automation capabilities worldwide. You will collaborate with engineering, UX, QA, and services, gathering input from customers, partners, and executives to deliver a scalable, configurable SaaS solution.

Join a team of life sciences and technology leaders committed to delivering quality features that delight customers and drive fast,

Qualifications

• 5+ years of product management experience in Marketing Automation software.
• Experience researching customer and market requirements to develop short and long term roadmaps and plans.
• Experience developing configurable enterprise SaaS solutions in an agile environment.
• Experience writing detailed user stories and managing a feature backlog.
• Track record of effectively collaborating with engineering/QA to define, design, and deliver product.
• Ability to understand and communicate architectural requirements, preferences, and limitations.
• Experience interacting with customers, development, and consulting teams, both local and remote.
• Ability to work independently in a fast-paced environment, with little direct supervision.
• Strong communication skills: written, verbal, and formal presentation.
• A strong sense of professional ethics.

Responsibilities

• Drive strategic direction of Veeva’s new Commercial solutions, building a new, better CRM on the Vault Platform that includes Campaign Manager.
• Define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering.
• Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements.
• Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications.
• Collaborate with other departments to manage resources, timelines, and conflicts.
• Create features that are built, delivered with quality, and delight customers.

Skills

Product management

Marketing Automation

Agile development

Customer collaboration

Requirements gathering

Stakeholder communication

Voice of customer

Remote collaboration

Education

Computer science degree

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Senior Product Manager, Vault CRM Campaign Manager, is a critical position responsible for understanding global Marketing Automation commercial landscape. You will be responsible for defining and communicating the roadmap to internal and external customers, while working closely with the engineering team to bring your vision to life, as you jointly develop a world class solution. In this role, you will have the opportunity to work with a team of life sciences industry and technology A-players, who, together, are bringing the next generation of commercial solutions to the life sciences industry.

What You'll Do

• Drive strategic direction of Veeva’s new Commercial solutions, building a new, better CRM on the Vault Platform that includes Campaign Manager
• Define product priorities and roadmap by collecting and synthesizing input from customers, partners, executives, market owners, sales, services, and engineering
• Be the voice of the customer and work collaboratively with product development teams to design and deliver product capabilities that meet customer/market requirements
• Evangelize products and become the subject matter expert for internal audiences, external customers, and market facing communications
• Collaborate with other departments (e.g. UX, engineering, QA, operations, etc.) to manage resources, timelines, and conflicts
• Ultimately you are responsible for creating features that are built, delivered with quality, and delight customers

Requirements

• 5+ years of product management experience in the Marketing Automation software industry
• Experience in researching and understanding customer and market requirements to develop short and long term product roadmaps and plans
• Experience developing configurable enterprise SaaS solutions in an agile environment
• Experience writing detailed user stories and managing a feature backlog
• Track record of effectively collaborating with engineering/QA to define, design, and deliver product
• Ability to understand and communicate architectural requirements, preferences, and limitations
• Experience interacting with customers, development, and consulting teams, both local and remote
• Ability to work independently in a fast-paced environment, with little direct supervision
• Strong communication skills: written, verbal, and formal presentation
• A strong sense of professional ethics

Nice to Have

• Experience with commercial aspects of the Life Sciences industry, including Inside Sales or Field Sales or Field Medical teams and their respective processes
• Prior work in software development, or computer science degree

Interviewing with Veeva

• Follow the application process and submit your resume.
• Within 3 days, you will receive a link to a personality assessment administered by a third party.
• Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
• If moving to the interview stage, the process is as follows:
• A conversation with the hiring manager
• A practical case exercise
• A final conversation with our group's Senior Leader.
• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $120,000 - $170,000 CAD
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].