Senior Product Manager, Auth0 Platform Infrastructure

United States Digital Space LLC; Toronto; Hybrid; CAD 146,000 - 200,000; Full time

Benefits offered by this job

Equity

Bonus

Health insurance

Dental insurance

Vision insurance

RRSP with match

Healthcare spending

Telemedicine

Paid leave

Job summary

Auth0 seeks a Senior Product Manager to lead the Platform Infrastructure team. You will own vision and execution for critical components like rate limiting, high-volume data architectures, and cloud resilience at a global scale.

You will partner with Engineering, Security, and GTM teams to deliver robust features, ensure security by design, and drive data-driven improvements across enterprise customers.

Qualifications

• 5+ years of product management in highly technical or infrastructure domains.
• Deep understanding of distributed systems and cloud-native architectures.
• Familiarity with MCP, AI agent workflows, and M2M communications.
• Ability to translate complex infra capabilities into customer value.
• Experience partnering with engineering, security, and GTM teams.

Responsibilities

• Own platform vision and roadmap for core infrastructure capabilities.
• Lead scaling initiatives, including multi-cloud and high-availability designs.
• Define rate-limiting strategies and resilience features for massive scale.
• Collaborate across engineering, security, and go-to-market teams.
• Drive metrics, SLAs, and data-driven decision making.

Skills

Platform infrastructure

Distributed systems

Cloud-native architectures

AI & developer tooling savvy

Technical fluency in data streaming

Leadership without authority

Security by design

Tools

Kafka

Kinesis

AWS

GCP

Azure

APIs

Job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. the company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

We are looking for a Senior Product Manager to join our Auth0 Platform Infrastructure team. In this highly visible role, you will be the driving force behind the core infrastructure and platform capabilities that power Auth0’s immense global scale. You will own the vision, strategy, and execution for critical platform components including intelligent rate limiting, high-volume streaming data architectures, and overall cloud resilience.

As a leader in the platform space, you will tackle multi-dimensional scaling challenges—including those introduced by the rapid adoption of AI agents—and ensure our platform remains highly available, secure, and performant for thousands of enterprise customers relying on us for mission-critical authentication.

What You’ll Do

• Define the Platform Vision: Own the roadmap and strategic direction for key infrastructure components, ensuring alignment with Auth0’s broader platform strategy and vision.

• Enhance Cloud Infrastructure & Resilience: Champion initiatives related to cloud architecture, including Geo HA failover mechanisms, AWS PrivateLink implementations, and service-only failovers to guarantee "four nines" reliability.

• Scale AI Agent Identity & MCP: Lead the infrastructure strategy for Model Context Protocol (MCP) enablement, defining how autonomous LLMs and AI agents securely authenticate, request context, and invoke APIs using the Auth0 "Auth for MCP" framework.

• Collaborate Across Teams: Partner closely with Engineering, Architecture, Security, and Go-To-Market teams to deliver robust infrastructure features. Serve as the bridge between deeply technical engineering challenges and customer-facing value.

• Master Rate Limiting & Scale: Design and implement intelligent, multi-dimensional rate-limiting strategies that protect platform stability while supporting massive customer bursting capabilities and new paradigms like AI agent identities.

• Champion Compliance and Security: Ensure infrastructure features align with stringent security frameworks and compliance standards, building in security by design.

What You Bring

• Experience: 5+ years of product management experience, with a significant portion of that time spent managing highly technical, deeply backend, or infrastructure/platform products at an enterprise SaaS company.

• Domain Expertise: Deep understanding of distributed systems, cloud-native architectures (AWS, GCP, or Azure), and modern infrastructure concepts.

• AI & Developer Tooling Savvy: Familiarity with the Model Context Protocol (MCP), agentic workflows, and securing machine-to-machine (M2M) or agent-to-tool communications (e.g., token exchange, delegated authorization, OAuth 2.1).

• Technical Fluency: Proven ability to engage with engineering teams on complex topics such as data streaming (e.g., Kafka, Kinesis), API gateways, intelligent rate-limiting algorithms, and high-availability (HA) database failovers.

• Analytical Mindset: Strong data-driven approach to product management, with experience defining, tracking, and optimizing operational metrics and SLAs.

• Customer Focus: Ability to translate complex infrastructure capabilities into compelling customer value propositions and communicate them effectively to both technical and non-technical audiences.

• Leadership: Demonstrated ability to influence without authority, lead cross-functional initiatives, and navigate complex organizational dependencies.

Bonus Points

Prior experience in Identity and Access Management (IAM), cybersecurity, or managing platform infrastructure specifically tailored for AI agents or machine-to-machine communication.

#LI-HybridP-2377

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, the company offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit:https://rewards.the company.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$146,000—$200,200 CAD

The the company Experience

• Supporting Your Well-Being

• Driving Social Impact

• Developing Talent and Fostering Connection + Community

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

the company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding pleaseuse this Form to request an accommodation.

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