Senior Product Designer, Enterprise

Clio; Toronto; Hybrid; CAD 132,000 - 178,000; Full time

Benefits offered by this job

Hybrid work environment

Health benefits

20 days off per year

Counseling benefit $2000

RRSP matching

RESP contribution

Clioversary recognition

Job summary

Clio is seeking a Senior Product Designer for its Enterprise team to drive AI-driven workflows across legal domains. You will work with Vincent and Operate platforms, shaping product direction with legal architects and stakeholders.

The role focuses on research-backed design in complex, information-dense domains, with a strong emphasis on UX excellence, accessibility, and collaboration in a fast-paced environment. Hybrid work and location flexibility across North America are offered.

Qualifications

• 6+ years of product design experience, SaaS/enterprise preferred.
• Experience designing in complex information-dense environments such as knowledge management or discovery.
• Track record shipping products that improve metrics and user outcomes.
• Proficiency in user research methods and translating findings into design insights.
• Strong understanding of interaction design, IA, usability, and accessibility.
• Experience with modern design tools (Figma, Figma Make) and openness to new tools.
• Excellent communication, collaboration, and presentation skills.
• Thrives in fast-paced, agile product development environments.
• Experience with complex systems with large datasets or AI outputs.

Responsibilities

• Design AI-driven workflows for legal domains and translate domain nuance into product decisions.
• Collaborate with legal architects and stakeholders to validate workflows.
• Help shape problem definitions, prioritization, and product direction with cross-functional teams.
• Evaluate existing patterns and adapt or rebuild for Vincent integration.
• Prototype and deliver design solutions for corporate in-house counsel alongside law firms.
• Conduct user research interviews and usability testing for employment and insurance domains.
• Use metrics to drive design decisions and measure success.
• Contribute to design critiques and evolve design systems for scale.
• Demonstrate interest in improving craft with AI.

Skills

Product design

User research

Information architecture

Interaction design

AI / design

Figma

Figma Make

Cross-functional collaboration

Tools

Figma

Figma Make

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We're seeking a Senior Product Designer to join our Enterprise team focused on strategic initiatives to verticalize Clio’s enterprise products into specialized domains. Our Enterprise offerings cover Vincent, Clio's AI-powered legal intelligence platform, and Operate, our enterprise-grade practice and matter management platform. As part of Clio's Enterprise division, this role sits at the heart of our most ambitious growth story. Clio Operate and Vincent together form a category-defining product suite enabling untethered growth for legal clients worldwide. Operate grew revenue by ~100% in 2025, and Vincent is accelerating fast.

This role is available to candidates in Canada (excluding Quebec) and the US, with a strong preference for candidates based on the East Coast. If you are located near our Toronto or NYC hub, you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

What your team does

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviors and needs of our users. They act as user experience champions as we work to transform the way that lawyers and their staff provide services to their clients. We empower Product Designers to shape how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!

What you'll work on

• Design specialized, AI-driven workflows for distinct legal domains, including Finance, IP, Employment/Labour Law and Insurance Defense, translating deep domain nuance like case types, risk profiles, regulatory context into product decisions.

• Partner closely with legal architects, subject-matter experts, and legal-industry stakeholders to validate that workflows and output reflect how practitioners in each domain actually work

• Take early, high-ownership design leadership by helping shape problem definition, prioritization, and product direction in partnership with cross-functional stakeholders

• Evaluate Operate's existing capabilities and design patterns, and determine which should be adapted or rebuilt into Vincent to give these verticals a stronger foundation, rather than starting from scratch.

• Concept, prototype, and deliver design solutions for a corporate/in-house counsel audience alongside our traditional law-firm base, understanding how their workflows, risk tolerance, and priorities differ.

• Conduct user research interviews, usability testing, and analysis specific to employment and insurance practitioners.

• Leverage metrics to drive product design decisions and measure product success.

• Contribute to design critiques and share thoughtful feedback with the broader team.

• Help evolve design patterns and systems that support complex information architecture at scale.

• Demonstrate a keen interest in improving your craft using AI.

• Break down complex legal concepts into smaller, more manageable design problems.

• Additional duties as required.

What you bring

• 6+ years of experience in product design. SaaS or enterprise experience is preferred.

• Experience designing for complex, information-dense environments including knowledge management, research, or discovery products.

• A track record of shipping products that solve research or information workflow challenges and move company metrics.

• Proficiency in user research methodologies and the ability to translate findings into actionable design insights.

• Strong understanding of interaction design, information architecture, usability, and accessibility.

• Experience with modern design tools (Figma, Figma Make) and willingness to adopt new tools as needed.

• Excellent communication, collaboration, and presentation skills.

• Ability to thrive in a fast-paced, agile product development environment.

• Experience working on complex systems with large datasets, structured content, or AI-generated outputs.

• A keen interest in improving your craft using AI.

Bonus if you have...

• Familiarity with legal workflows, legal technology platforms, or enterprise SaaS ecosystems.

• Experience designing for regulated, high-stakes, or compliance-sensitive domains.

• Experience designing for in-house/corporate legal teams specifically, as distinct from law-firm users.

#LI-Remote

This is a new role.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $131,600 to $178,000 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.