Senior Product Designer – Acquisition

Intact Financial Corporation; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A financial services company in Toronto is seeking a digital product designer to create engaging digital experiences. The ideal candidate will have over 6 years of experience in user-centered design and expertise in design tools. This role requires strong collaboration with cross-functional teams to deliver quality interfaces. A hybrid work model is offered, along with an extensive benefits package.

Benefits

Employee Share Purchase Plan

Flexible pension and benefits package

Extra days off

Wellness account

Inclusive employee-led networks

Qualifications

• Experience designing digital products in the market.
• Ability to turn business needs into design requirements.
• Expertise in usability and visual design.

Responsibilities

• Develop human-centered digital experiences.
• Facilitate workshops and present design concepts.
• Contribute to strategy and roadmap development.

Skills

User-centered design practices

Collaboration

Analytical skills

Communication

Problem-solving

Education

6+ years of relevant experience

Tools

Figma

Miro

Axure

Adobe Suite

UX research tools

Job description

About the role

As a, you play a mission-critical role in conceiving and evolving our digital ecosystem. You’ll be part of the Acquisition team, that’s responsible for our online quoters and purchase experience, across multiple brands.

What you’ll do here :

Give a voice to our customers by leveraging user-centric design practices, translating user needs and business requirements into engaging digital features and functionality.

Leverage insights and data to craft human-centered digital experiences that are intuitive, visually appealing, and achieve business objectives.

Contribute to developing strategy, planning,and roadmap definition alongside product owners and multidisciplinaryagile teams.

Facilitate workshops and present creative design concepts and work to a variety of audiences, including executives andstakeholders, to propel new digital experiences.

Partner with product managers, product owners, engineers, researchers, copywriters, marketers, to align on strategic direction and produce quality, delightful interfaces : leading and delivering the end-to-end design solution from conception until launch, and iteration.

Assess and optimize feature performance with analytics, and design research, identifying opportunities for improvement.

Leverage and interpretDesign Systemlibraries anddesign guidelinesfor multiple brands, while advocating for improvements alongside the design community.

Create all assets to effectively conceptualize, communicate, and deliver the user experience, while working closely with engineers for seamless execution.

Give and solicit feedback to / from other designers and collaborators, to continually raise our bar for quality. Support team growth by providing guidance, coaching, and mentorship.

Contribute to the broader design community. Elevate the team’s design practices, methodologies, and processes, while being an advocate for user-centered, data-driven design.

What you bring to the table :

At least 6 years ofrelevant experience designing digital products that have been released in the market, with a proven track record of success

Capacity to understand business needs and translate them into design requirements

Experience solving complex problems and leading design initiatives. Experience delivering end-to-end (from brief to launch) digital solutions within a cross-functional team environment, using an iterative approach, that leverages quantitative and qualitative measurement.

Ability to contribute to multiple initiatives concurrently, with ambiguous scope.

Expertise in usability anduser-centered designpractices, with visual design experience. You appreciate and understand how typography, colour, layout can impact product function.

Mastery of design tools (Figma,Miro,Axure, Adobe, etc.). Experience withUXresearch tools an asset (usertesting.com, Hotjar, etc.).

Experience in producing customer journey maps, process flows, content inventories, wireframes, prototypes, and polished interface design files.

Excellent written & verbal communication and presentation skills.

You love working in a collaborative environment that has a strong focus on teamwork, innovation, open minds, and having fun.

(Preferred) E-commerce experience, with a focus on growth and A / B testing.

(Preferred) Experience mentoring and coaching designers.

No Canadian work experience required however must be eligible to work in Canada.

For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country

You are :

Creative, analytical, curious, and ingenious.

A collaborative team player eager to share and receive constructive feedback.

You excel at explaining your ideas to different stakeholders.

Deeply passionate about design, quality, and craft.

Organized, fully autonomous, and proactive.

Resilient and adaptable, with a continuous desire to learn and improve.

Motivated and solution-oriented, contributing to a positive and engaging team culture.

#LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.