Senior Process Transformation Consultant - AI & Automation

Sun Life; Southwestern Ontario; Hybrid; CAD 80,000 - 128,000; Full time

Benefits offered by this job

Flexible Benefits

Hybrid work arrangement

Job summary

Sun Life is seeking a Senior Consultant, Process Transformation to lead Lean initiatives across DBTS, Corporate and Canadian Business Units. You will design operating models, identify automation and AI opportunities, and partner with business and technology leaders to deliver measurable outcomes.

This high-impact role requires 3–5 years in management consulting or transformation, strong data analytics, and excellent communication.

Qualifications

• University degree with 3–5 years of management consulting or transformation experience.
• Strong data analysis and visualization skills.
• Excellent written and verbal communication with stakeholders at all levels.
• Proven project management ability with risk and dependency handling.
• Experience with automation, process mining, AI tools (Power BI, Power Apps, Pega, Blue Prism).
• Exposure to Generative AI use cases in a business context.
• Lean Six Sigma Green Belt or Black Belt or equivalent experience.

Responsibilities

• Design and build operating models across business areas, defining process, people and system needs.
• Lead workshops and current-state assessments to surface pain points and opportunities; prioritize use cases.
• Drive initiatives from analysis to decision, pilot, implementation and measurable outcomes.
• Independently lead stakeholder workshops and surface opportunities; define target state designs.
• Redesign and simplify processes to be automation/AI-ready by removing non-value-added steps.
• Identify and prioritize automation/Gen AI opportunities with roadmaps from pilot to scale.
• Partner with data/tech teams to translate processes into AI-enabled solutions and intelligent workflows.

Skills

Data analysis

Visualization

Project management

Communication

Lean Six Sigma

Education

University degree with 3–5 years of experience in consulting

Lean Six Sigma Green/Black Belt

Tools

Power BI

Power Apps

Pega

Blue Prism

Excel

Visio

PowerPoint

Job description

Sun Life is seeking a Senior Consultant, Process Transformation to lead Lean initiatives across DBTS, Corporate and Canadian Business Units. You will design operating models, identify automation and AI opportunities, and partner with business and technology leaders to deliver measurable outcomes.

This high-impact role requires 3–5 years in management consulting or transformation, strong data analytics, and excellent communication.