Senior PMM for AI & CX in Enterprise GTM (Remote)

Ada; Canada; Remote; CAD 90,000 - 120,000; Full time

Job summary

A premier AI customer service company is seeking a Senior Product Marketing Manager to shape and promote AI-powered solutions across enterprise organizations. This role involves developing targeted messaging, leading product launches, and equipping teams with effective sales tools. The ideal candidate has over 7 years in B2B SaaS product marketing and a strong background in customer service technology. Full-time positions offer abundant benefits and a flexible work environment.

Benefits

Unlimited Vacation

Comprehensive Benefits

Wellness Account

Employee & Family Assistance Plan

Flexible Work Schedule

Learning & Development Budget

Work from Home Budget

Access to Cutting-Edge AI Tools

Hands-On with LLMs

Qualifications

• 7+ years of experience in B2B SaaS product marketing.
• Proven track record of cross-functional workstreams.
• Strong, customer-centric, data-driven mindset.
• Ability to present confidently at events.

Responsibilities

• Craft compelling product positioning and messaging.
• Lead go-to-market strategies for product launches.
• Develop sales enablement materials.

Skills

B2B SaaS product marketing experience

Cross-functional collaboration

Technical product launch experience

Verbal and written communication

Strategic storytelling

Project management

Job description

A premier AI customer service company is seeking a Senior Product Marketing Manager to shape and promote AI-powered solutions across enterprise organizations. This role involves developing targeted messaging, leading product launches, and equipping teams with effective sales tools. The ideal candidate has over 7 years in B2B SaaS product marketing and a strong background in customer service technology. Full-time positions offer abundant benefits and a flexible work environment.