Senior Platform Product Manager, Core HCM

Equinix; Toronto; On-site; CAD 131,000 - 181,000; Full time

Job summary

A leading digital infrastructure company in Toronto is seeking an HR Product Management Sr. Manager. This role focuses on transforming employee experiences and requires 5+ years of experience in product management within HR. Candidates should possess strong communication and agile skills while managing cross-functional team collaboration. The position offers a competitive salary in the range of $131,000 - $181,000 CAD annually, alongside comprehensive benefits.

Benefits

Employee Assistance Program

Health insurance

Retirement savings plans

Paid Time Off (PTO)

Qualifications

• Minimum 5+ years product management experience in HR, Talent, employee experience.
• Proven ability to thrive in ambiguous environments.
• Excellent communication, problem solving, and time management skills.

Responsibilities

• Develop and champion a vision that drives meaningful outcomes.
• Define clear and actionable problem statements.
• Maintain relationships with external partners and vendors.

Skills

Agile methodology

Communication

Problem solving

Time management

Collaboration

Education

Bachelor's or advanced degree in computer science or related field

Tools

HCM systems (e.g., Workday)

ServiceNow

Microsoft software

Job description

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Come help us transform the world of Digital People Experiences. Equinix HR’s Employee Experience and Product Design team is seeking a HR Product Management Sr. Manager for Core HCM to lead the transformation of the Equinix employee experience into World Class Moments that Matter while ensuring our core HR system of record supports critical HR processes, produces flawless data, and empowers employee experiences through best-in-class implementation and continuous improvement of our platform. Help us bring together People, Process and Technology to connect the stages of our Employees’ journey. This role’s purpose is to create delightful, inclusive, frictionless experiences that enable employees to do the best work of their lives. You will be at the center of the magic and champion product experience, agile ways of working, shape the strategy and alignment from key stakeholders across the organization with outcome and measurement focus.

As an HR Product Management Sr. Manager for Core HCM, you will be working with empowered teams, creating new products, and supporting Equinix’s continued growth and transformation. This position will tap into your talents from incubating new products, investing in and cultivating existing products, working with enterprise leaders to align on the most valuable product outcomes supporting the adoption of product management practices, fostering inclusive teams, and pioneering new ways of working while enabling human-centered design to deliver against key outcomes. As an individual contributor, you will be an advocate for users, a creative problem solver, and an impactful leader. You'll be challenged to apply your depth of knowledge and expertise to lead 1-2 scrums teams through empowerment, engagement, and continuous improvement as we partner with our many stakeholders daily to stay aligned and focused on common goals.

Responsibilities

Vision Management

Develop and champion a vision that drives meaningful outcomes by embracing the art of the possible

Build frameworks and facilitate complex decision making that enables effective debate and accelerates outcomes

Work with the leadership to define the product and make appropriate high-judgment trade-offs between features and speed-to-launch

Communicate the vision, strategy, and roadmap to internal and external stakeholders

Product Management & Execution

Provide thought leadership on Product Management and employee experience best practices

Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of agile delivery

Leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria

Create best in class Human Resources experiences for our employees

Own and prioritize the near‑term product roadmap to deliver on business outcomes, quickly identify points of leverage in complex problems or systems and utilize data effectively to define success metrics and measurable outcomes

Use balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well‑managed way for the immediate team

Balance solutions with platform and system architecture strategies that balance experience, architecture, and value

Go to Market

Co‑develop and execute go‑to‑market plans for new product launches and feature enhancements. Collaborate with HR centers of expertise (COE) and client services to create compelling product messaging, positions, and enablement materials while supporting roll‑out and adoption efforts through product demonstrations, training, writing, and ongoing support

Performance Tracking and Optimization

Define key performance indicators (KPIs) and metrics to measure the success of HR products. Monitor product performance, user behaviors, and customer experience. Identify areas for improvement and drive continuous optimization through data‑driven insights and customer feedback

Leadership

Develop and communicate a vision in Quarterly PI Planning to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence

Contribute to team culture by developing junior Product and Experience Delivery team members

May direct the activities of others as part of a scrum team

Collaboration

Role model collaboration as part of our HR Technology “One Team” with our IT partners as we foster an environment where our cross‑functional teams can thrive and deliver exceptional outcomes

Build and maintain relationships with external partners, vendors, and customers to gather insights, identify partnership opportunities, and drive product innovation

Understand and leverage technology and end‑state architecture vision to partner with technology team to drive comprehensive design decisions that can span across technology used beyond Human Resources to reach an optimal outcome

Share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead

Work closely with our HR COE Partners and Client Services to create employee experiences leveraging process, technology, or enablement that drive execution and adoption while providing continuous feedback to the stakeholders on product effectiveness

Partner with HR COE and Client Services to deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing

Qualifications

Minimum 5+ years product management experience in HR, Talent, employee experience

Experience working successfully in Agile methodology

Extensive knowledge of HCM systems with proven track record with Workday in the support of data and records management, workforce analytics, ESS, MSS, recruiting, onboarding, compensation, benefits, leave of absence, and time management

Proven ability to thrive in ambiguous environments, break down ambiguity into patterns and create operational rigor

Excellent communication, problem solving, creative solutions, active listening & time management

Preferred Qualifications

Bachelors or advanced degree in computer science, management information systems, related field, or equivalent work experience

Experience creating products and services in Human Resources Experience Delivery via digital and assisted channels

Experience with solutions involving Workday, ServiceNow, Microsoft and other relevant Talent and service suites

Ability to communicate and influence with a wide spectrum of cross‑functional team members, including technical and business resources

Proven ability to build collaborative relationships at all levels and ensuring teams create a collaborative culture

Proven self‑starter with demonstrated problem solving and organizational skills

Experienced in program and project management methodology

Ability to plan and deliver change management roadmaps

The targeted pay range for this position in the following location is / locations are :

United States - Redwood City Office GHQ : 163,000 - 245,000 USD / Annual

United States - Dallas Infomart Office DAI : 136,000 - 204,000 USD / Annual

Canada - Toronto 1 Office : 131,000 - 181,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full‑time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job‑related skills, experience, and relevant education and / or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values : competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program : An Employee Assistance program is available to all employees.

US Benefits : - Insurance : You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement : You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays : You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits : - Insurance : You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement : You may also enroll in Equinix-sponsored retirement or savings plans : Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays : Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .

Equinix is an Equal Employment Opportunity and, in the U.S., an affirmative action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.