Senior Platform Engineer

TELUS Digital; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading telecommunications provider in Toronto is hiring a Senior Platform Engineer to design and maintain cloud-native infrastructure. The role requires extensive experience with Kubernetes, CI/CD, and Infrastructure as Code. Ideal candidates have strong leadership skills and a background in DevOps. This position offers opportunities for mentorship and professional growth in a dynamic team environment.

Benefits

Work with cutting-edge technologies

Collaborative team environment

Qualifications

• 5+ years of hands-on experience in DevOps and Platform engineering.
• Expert-level knowledge of Kubernetes administration.
• Excellent problem-solving and communication skills.

Responsibilities

• Design and implement cloud-native architectures.
• Lead the development of Kubernetes infrastructure.
• Optimize CI / CD pipelines.

Skills

Kubernetes administration

CI / CD pipeline design

Terraform

Cloud platforms (AWS / GCP)

GitHub Actions

Monitoring

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Tools

Terraform

GitHub Actions

Docker

Helm

Job description

This job is with TELUS Digital, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Description and Requirements

Senior Platform Engineer

Your role :

As a Senior Platform Engineer, you will play a crucial role in designing, implementing, and maintaining our cloud-native infrastructure. You'll leverage your extensive experience with the different Cloud Providers, Kubernetes, CI / CD, and Infrastructure as Code to drive technical excellence and innovation. This role offers the opportunity to take on increased responsibilities and mentor team members.

Key Responsibilities :

Platform Architecture and Development :

Design and implement scalable cloud-native architectures

Lead the development and maintenance of Kubernetes infrastructure

Architect, optimize, and maintain CI / CD pipelines using GitHub Actions

Develop and maintain scalable Helm Chart templates

Implement Infrastructure as Code (IaC) best practices using Terraform

Drive container strategy and implementation

Maintain and enhance comprehensive observability solutions, with hands-on experience

Implement FinOps practices for optimizing cloud costs

Process and Quality :

Establish and promote technical standards and best practices

Conduct thorough code reviews and participate in architecture discussions

Implement and monitor SLOs / SLIs for platform services

Spearhead automation and optimization initiatives

Ensure adherence to security and compliance requirements

Participate in on-call rotation and provide incident management support for production environments

Lead post-mortems and drive continuous improvement in incident response processes

Collaborate with the security team to implement robust security practices

Collaboration & Mentorship :

Mentor other team member engineers and contribute to their technical growth.

Collaborate with cross-functional teams to align technical solutions with business objectives.

Lead technical discussions and present complex ideas to both technical and non-technical audiences.

Proactively identify and propose solutions to technical challenges

Drive agile practices and contribute to continuous improvement efforts

Write comprehensive technical documentation to empower team members and ensure knowledge transfer.

Qualifications :

Bachelor's degree in Computer Science, Information Technology, or a related field.

5+ years of hands-on experience in DevOps and Platform engineering.

Expert-level knowledge of Kubernetes administration and architecture, including configuring, managing, and maintaining clusters.

Extensive experience with :

GitHub Actions and CI / CD pipeline design

Helm Chart development and maintenance

Terraform and Infrastructure as Code practices

Container technologies and Docker

Cloud platforms (AWS / GCP), including an understanding of cloud-native application architectures and deployment patterns

Excellent problem-solving and decision-making abilities with outstanding communication skills

Ability to troubleshoot and handle issues in production environments.

Demonstrated ability to mentor and guide team members

Experience in leading technical initiatives or small teams

Preferred Qualifications :

Hold a Certified Kubernetes Administrator (CKA) certification.

Experience with FluxCD or any other GitOps tool.

Experience in configuring and maintaining Kong API Gateway.

Experience in configuring and maintaining Istio service-mesh.

Experience with observability platforms such as Datadog, Prometheus, Grafana, OpenTelemetry, and Logstash.

Experience working with microservices in an event-driven architecture.

Experience with Terragrunt

Scripting and automation (Python, Bash, Go)

Have worked or maintained a Hashicorp Vault

Understanding of security best practices and compliance requirements

Experience with multiple cloud providers

Designed, built, and maintained scalable and reliable AI / ML infrastructure on AWS, including MLOps pipelines and data platforms, to support the full lifecycle of machine learning models from experimentation to production.

Why Join Us :

Be part of a significant transformation program and have a real impact on TELUS International's data strategy.

Work with cutting-edge technologies and stay at the forefront of innovation.

Have the opportunity to make a meaningful impact in a customer-facing application.

Contribute to shaping technical direction and innovation.

Collaborate with a talented and passionate team of Platform / DevOps professionals.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.]]>