Senior Patient Service Associate, Patient Financial Services

Singapore General Hospital; Outram; On-site; CAD 40,000 - 55,000; Full time

Job summary

A healthcare institution in Nova Scotia is looking for a candidate to provide accurate processing of bills and charges, along with financial counseling to patients. The ideal applicant should have a diploma in any discipline and prior customer service experience is preferred. Good interpersonal and communication skills are essential. This role requires comfort with invoices and numbers.

Qualifications

• Diploma in any discipline is required.
• Previous experience in customer service is preferred.
• Good communication and interpersonal skills are necessary.
• Comfortable with numbers and invoices.

Responsibilities

• Provide accurate processing of bills and charges.
• Assist with financial counseling for patients.

Skills

Customer service

Interpersonal skills

Communication skills

Team player

Education

Diploma in any discipline

Job description

You will provide accurate and timely processing of bills and charges, deposits, as well as financial counseling to all SGH patients.

Responsibilities

• Provide accurate and timely processing of bills and charges, deposits, and financial counseling to SGH patients.

Qualifications

• Diploma in any discipline
• Prior work experience in customer service will be an advantage
• Team Player with good interpersonal and communication skills
• Customer-oriented and comfortable working with invoices and numbers

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