Senior Partnerships Director — Growth & Advisory (Remote)

Jonas Software; Toronto; Remote; CAD 100,000 - 120,000; Full time

Job summary

A leading software solutions provider based in Toronto is seeking an Account Director, Partnerships. This role involves developing and managing client relationships, delivering strategic insights, and providing exceptions service within a fast-paced SaaS environment. Ideal candidates will have significant experience in client services and a strong background in strategic thinking and relationship management.

Qualifications

• 7+ years of client services experience with loyalty knowledge.
• 5+ years working with SaaS platforms preferred.
• Experience managing and mentoring client service professionals.

Responsibilities

• Develop relationships with senior client management as a trusted advisor.
• Manage client relationship cadence to support operational delivery.
• Oversee generation of insights from RewardOps data.

Skills

Client services experience

Strategic thinking

Analytical skills

Communication skills

Presentation skills

Relationship management

Education

University degree in Business

Job description

A leading software solutions provider based in Toronto is seeking an Account Director, Partnerships. This role involves developing and managing client relationships, delivering strategic insights, and providing exceptions service within a fast-paced SaaS environment. Ideal candidates will have significant experience in client services and a strong background in strategic thinking and relationship management.