Senior Operations Associate

Computacenter AG & Co. oHG; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology partner, located in Ottawa, is seeking a Senior Operations Associate to provide administrative support and manage Canadian security clearance processes. The ideal candidate will have over 5 years of related experience along with strong organizational, multitasking, and communication skills. In addition, proficiency in Microsoft Office and tools like Concur and DocuSign is advantageous. The role offers an opportunity to contribute to a dynamic operations team and enjoy competitive compensation and benefits.

Benefits

Competitive compensation plans

Attractive benefit plans

Long-term career opportunities

Qualifications

• Min. 5+ years of experience in an administrative, operations or executive support role.
• Advanced knowledge of Canadian Federal Government Security clearance program.
• Proficiency with business tools is an asset.

Responsibilities

• Manage security clearance processes, presentations, and audits.
• Provide executive support including calendar management and travel arrangements.
• Coordinate office operations including supplies, vendor payments.

Skills

Organizational skills

Multitasking

Communication skills

Attention to detail

Discretion

Tools

Microsoft Office Suite

Concur

DocuSign

Job description

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Senior Operations Associate

About the Role

We are seeking a highly organized and proactive Operations Associate to support our Canadian operations team. This role involves a mix of administrative coordination, compliance tracking, and office support. The ideal candidate is detail-oriented, adaptable, and comfortable managing a wide range of tasks across departments.

What You’ll Be Doing

• Meet Canadian Federal Government Security clearance requirements to obtain secret clearance
• FSC and DSC security clearance
• Manage security clearance processes, presentations and incident reporting and audits.
• Alarm system – Maintain users and quarterly review
• Provide executive support including calendar management, meeting coordination, travel arrangements (flight passes, use and purchase), and reminders.
• Process and approve expense claims and purchase requests using Concur and other systems.
• Serve as backup for other administrative staff, ensuring continuity of operations.
• Maintain attendance records, PTO tracking, and staff service recognition.
• Coordinate office operations including supplies, vendor payments and leasehold improvement tracking.
• Oversee Controlled Goods compliance including staff vetting and reporting.
• Support internal documentation workflows including DocuSign and business card requests.
• Assist with staff events, team-building activities and general office logistics.
• Respond to ad hoc requests from staff and leadership with professionalism and discretion.

What You Have

• Min. 5+ years of experience in an administrative, operations or executive support role.
• Advanced knowledge of Canadian Federal Government Security clearance program.
• Strong organizational and multitasking skills with attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite; experience with Concur, DocuSign and other business tools is an asset.
• Ability to handle confidential information and sensitive tasks with discretion.
• Comfortable working independently while supporting multiple stakeholders.

What You Can Expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About Us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world‑renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best‑known businesses with regional hubs in Ontario and Toronto. www.computacenter.com/us