Senior Oncology Customer Engagement Chapter Lead

F. Hoffmann-La Roche Gruppe; Remote; CAD 60,000 - 80,000; Full time

Job summary

A global healthcare company is seeking a Customer Engagement Chapter Lead for Oncology, responsible for developing top-tier customer experiences across Canada. The role demands a senior leader with over 15 years of industry experience, including 5 years in people leadership. Candidates should possess strong coaching abilities, a competitive mindset, and must be comfortable working in a matrixed environment. Proficient English is required, while French language skills are an asset. Remote work is not eligible for relocation.

Qualifications

• 15+ years of industry experience with increasing accountability.
• Minimum of 5 years experience in people leadership.
• Proficient in managing, mentoring, and coaching teams.

Responsibilities

• Recruit, engage and develop employees aligned with business needs.
• Assess and develop mindsets and technical capabilities.
• Provide ongoing coaching and training on performance objectives.

Skills

People leadership

Oncology experience

Customer experience

Sales management

Coaching and mentoring

Collaboration and networking

Communication skills

Job description

A global healthcare company is seeking a Customer Engagement Chapter Lead for Oncology, responsible for developing top-tier customer experiences across Canada. The role demands a senior leader with over 15 years of industry experience, including 5 years in people leadership. Candidates should possess strong coaching abilities, a competitive mindset, and must be comfortable working in a matrixed environment. Proficient English is required, while French language skills are an asset. Remote work is not eligible for relocation.