Senior Network Analyst

JDI IT; Saint John; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology firm in Saint John is seeking a Senior Network Analyst to manage and enhance network operations. The role requires a university degree or college diploma and strong communication skills. You will resolve technical issues, optimize systems, and support network related projects. This full-time position demands on-site presence and offers the chance to impact a significant national project with the latest naval technology.

Benefits

Inclusive workplace culture

Professional growth opportunities

Qualifications

• University degree or college diploma in a related discipline is mandatory.
• Good communication and customer service skills are essential.
• Must be able to work well in a team-focused environment.

Responsibilities

• Investigate and resolve complex technical issues.
• Manage vendor and external technical resources.
• Optimize existing systems and identify improvement opportunities.
• Lead and oversee day-to-day networking activities.
• Implement security protocols.

Skills

Ability to pivot to changing priorities and make quick decisions

Team collaboration and knowledge sharing

Customer service skills

Effective communication skills

Education

University degree or college diploma in a related discipline

Tools

Cisco Prime

Cisco Identity Services Engine

Junos Space

OpManager

A10 and Netscaler load balancing

Job description

JOB DESCRIPTION

Irving Shipbuilding is one of the most modern shipyards in North America, defined by its pace and appetite for change. Irving Shipbuilding is building more than 20 Arctic and Offshore Patrol Ships and River-Class Destroyers as part of the largest and most complex shipbuilding initiative in Canadian history. If you're curious and motivated by a fast-moving environment and want to contribute to building ships with state-of-the-art naval technology this opportunity is for you.

As a key member of the IT team, you will have a direct impact on the design and enhancements that ensure the digital experience exceeds the expectations of the enterprise. You will ensure that network operations are efficient and secure by supporting and maintaining the lifecycle on network services and solutions.

Now is your chance to join our team to make a lasting impact on a national venture as a Senior Network Analyst. This position requires full-time on-site presence.

All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).

RESPONSIBILITIES

• Investigate and resolve complex technical issues related to the networking component of the J.D. Irving Limited infrastructure
• Act as an escalation point to manage all required vendor and external technical resources to effectively troubleshoot issues
• Provide subject matter expertise as the networking resource on a wide variety of internal and customer facing technology projects, supporting organizational standards
• Optimize existing systems related to performance and capacity and identify opportunities for improvement
• Research, understand and implement security protocols
• Develop and maintain Standard Operating Procedure documentation for all networking solutions
• Lead and oversee day-to-day networking activities and contribute to long term operational planning and activities
• Participate in the on-call rotation for production support
• Responsibilities include activities related to the following tools and technologies; Cisco Prime, Cisco Identity Services Engine, Junos Space, OpManager, A10 and Netscaler load balancing technologies

QUALIFICATIONS

• Education Required: A university degree, college diploma or a related discipline
• Ability to pivot to changing priorities and make quick decisions with limited information
• Work well in a team environment with a focus on knowledge sharing and collaboration
• Effective customer service and communication skills

BONUS

• CCNA, CCNP certifications
• Juniper, Meraki, and Check Point certifications
• ITIL Foundations certified
• Leading Change experience
• Lean yellow/green belt certifications (or other process improvement experience)

ABOUT US

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

ABOUT THE TEAM

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values - some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.

With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and "getting it done"!

We believe in the power of diverse teams and invest in continuous professional growth. We are seeking naturally curious change makers looking to join a collaborative and motivated team. Come help JDI IT Raise the Bar!