Senior NEMT Operations Lead — Healthcare Transport

tappCONNECT; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A healthcare transportation company in Edmonton is hiring an Operations Manager to lead daily operations for their Non-Emergency Medical Transportation division. This role includes overseeing service quality, managing staff, and ensuring compliance with safety regulations. Candidates should have at least 5 years of operations management experience in transportation or healthcare. Strong leadership and organizational skills are essential, along with a Bachelor's degree in a related field. The company offers a dynamic work environment committed to improving healthcare access.

Qualifications

• 5 years of experience in operations management, preferably in healthcare or transportation.
• Ability to lead teams and ensure compliance in a regulated environment.
• Familiarity with healthcare systems or medical logistics.

Responsibilities

• Oversee NEMT service operations to ensure safety and customer satisfaction.
• Coordinate scheduling and trip logistics for clients.
• Manage fleet maintenance schedules and compliance.

Skills

Leadership

Process optimization

Problem-solving

Organizational skills

Communication

Negotiation

Education

Bachelor’s degree in Business Administration, Healthcare Management, Transportation, or related field

Job description

A healthcare transportation company in Edmonton is hiring an Operations Manager to lead daily operations for their Non-Emergency Medical Transportation division. This role includes overseeing service quality, managing staff, and ensuring compliance with safety regulations. Candidates should have at least 5 years of operations management experience in transportation or healthcare. Strong leadership and organizational skills are essential, along with a Bachelor's degree in a related field. The company offers a dynamic work environment committed to improving healthcare access.