Senior Manager, Unitholder Transaction Operations

RBC; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading financial institution in Toronto is seeking an experienced manager for their Shareholder Services team. You will oversee unitholder activity processing, promote operational effectiveness, and manage a team while ensuring compliance with industry standards. Ideal candidates will have substantial experience in financial services, particularly in mutual fund administration. This full-time role offers competitive compensation and career development opportunities.

Benefits

Comprehensive Total Rewards Program

Excellent career development opportunities

Collaborative work environment

Qualifications

• 7+ years managing people in the financial services industry is required.
• In-depth knowledge of mutual fund and segregated funds administration.
• Solid understanding of mutual fund taxation and compliance.

Responsibilities

• Manage day-to-day operations, ensuring high client service standards.
• Lead team performance management and employee development.
• Improve processes to increase operational efficiency and reduce risk.

Skills

Customer Service

Decision Making

Interpersonal Relationship Management

Risk Management

Organizing

Time Management

Education

Completion of Mutual Funds Operations Course

Job description

A leading financial institution in Toronto is seeking an experienced manager for their Shareholder Services team. You will oversee unitholder activity processing, promote operational effectiveness, and manage a team while ensuring compliance with industry standards. Ideal candidates will have substantial experience in financial services, particularly in mutual fund administration. This full-time role offers competitive compensation and career development opportunities.