Senior Manager, Technology & AI Risk

Vancouver City Savings Credit Union; Vancouver; Hybrid; CAD 109,000 - 141,000; Full time

Benefits offered by this job

Living Wage Employer

Customizable Benefits

Generous Vacation

Job summary

Vancouver City Savings Credit Union seeks a Senior Manager, Technology & AI Risk to provide independent oversight across technology, cyber security, digital initiatives and AI risk. You will lead governance, risk assessments and remediation, collaborating with the AI Centre of Excellence and control functions.

The role is full-time, permanent, based at Vancity Head Office with a hybrid work arrangement and direct reporting to the VP, Enterprise Risk Management.

Qualifications

• Minimum 8–10 years of progressive technology risk experience with second-line oversight.
• Experience challenging senior leaders on risk decisions and remediation.
• Background in cybersecurity risk, regulatory expectations and enterprise risk management.
• Ability to develop governance frameworks, assessment methodologies and reporting.

Responsibilities

• Provide independent oversight and challenge across technology, cyber, AI, data and model risks.
• Lead AI governance lifecycle, risk assessment, monitoring and escalation.
• Oversee risk reporting to governance committees and risk appetite measures.
• Support the Technology Risk Committee and Co-Chair agendas with insights.
• Stay current on regulatory guidance and industry developments affecting risk.

Skills

Technology risk governance

Cyber risk oversight

Operational risk management

Model risk governance

AI governance

Regulatory knowledge

Executive communication

Education

Bachelor’s degree in information technology, computer science, risk management, business or related field

CRISC, CISA, CISSP or equivalent

Tools

CRISC/CISA/CISSP credentials

Job description

Description

Our Story & Purpose:

We’re Vancity, a member-owned credit union built on the principles of inclusion and social justice. Since 1946, our relentless commitment to these values has helped us challenge the status quo and break down barriers. We’ve made bold commitments to become net-zero by 2040 across all mortgages and loans, and we’re actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada, we’re proud to be consistently recognized as one of the country’s Top Employers. If you’re ready to join our team of 2,300 diverse individuals, access competitive rewards and benefits, and be part of a greater movement.

Your Role in Supporting Our Members:

As a Senior Manager, Technology & AI Risk, you will be a senior second-line specialist providing independent oversight and effective challenge across technology, cyber, digital, model and artificial intelligence risks. You will oversee cyber risk and material technology delivery, including cybersecurity governance, control effectiveness, technology architecture, change and implementation risk, operational readiness, risk acceptance and remediation. You will lead scalable risk governance, assessment approaches, risk appetite measures, reporting and oversight in partnership with technology, the AI Centre of Excellence and control functions. Your work will help Vancity innovate responsibly, support readiness for growth and align technology and AI risk practices with enterprise risk management, regulatory expectations and the Three Lines of Defense.

This is a full-time, permanent role based at Vancity Head Office and will report directly to the VP, Enterprise Risk Management. This role provides a hybrid work arrangement. The specific on-site schedule will be established by the manager.

How You’ll Make an Impact:

• Providing independent oversight and effective challenge of technology, cyber, AI, data, digital and model risks
• Reviewing material technology and AI initiatives, including risk assessments, residual risk ratings, risk acceptance decisions, control deficiencies and remediation plans
• Providing independent oversight and effective challenge of cyber risk and material technology delivery, including cybersecurity governance, control effectiveness, technology architecture, change and implementation risk, operational readiness, risk acceptance and remediation
• Escalating material risks when residual exposure exceeds approved thresholds, controls are ineffective or risks fall outside Vancity’s approved risk appetite
• Leading implementation of the AI Governance Framework, including intake, triage, risk tiering, assessment methodology, monitoring, reporting and lifecycle oversight
• Overseeing AI risks throughout the lifecycle, including development, procurement, implementation, monitoring, material changes and retirement
• Supporting the Technology Risk Committee Chair and serving as Co-Chair by developing agendas, risk insights, challenge points, committee materials and reporting
• Monitoring regulatory guidance, industry developments and emerging risks related to technology, cyber, AI, cloud, data, digital platforms and models
• Developing and enhancing technology and AI risk assessment methods, control expectations, escalation triggers, reporting practices and stakeholder guidance
• Advising first-line teams and risk partners on responsible innovation, resilience, third-party technology dependencies and model risk considerations
• Challenging assessments related to operational resilience, business continuity, disaster recovery, critical business services and technology dependencies

What You’ll Bring to the Team:

• Minimum 8–10 years of progressive experience in technology risk, cyber risk, operational risk, model risk, AI governance or a related risk discipline, including significant experience in a 2nd line oversight role.
• Experience providing independent challenge to senior leaders on material technology initiatives, risk acceptance decisions, control deficiencies and remediation.
• Demonstrated experience providing second-line oversight of cybersecurity risk and material technology programs, including challenging control design, delivery risk, operational readiness, risk acceptance and remediation
• Experience developing or overseeing enterprise technology or AI risk governance frameworks within a complex or regulated organization.
• Experience preparing risk insights and reporting for executive and governance committees.
• Strong knowledge of enterprise risk management, risk appetite, risk assessments, controls, risk acceptance, issue management and the Three Lines of Defence
• Experience developing or implementing governance frameworks, assessment methodologies, monitoring processes and risk reporting
• Familiarity with regulatory expectations and industry guidance relevant to technology, operational and model risk
• Strong written and verbal communication skills, including the ability to prepare committee materials and communicate complex risks to senior stakeholders

Extra Skills That Set You Apart:

• Bachelor’s degree in information technology, computer science, risk management, business or a related field, or an equivalent combination of education and experience.
• Relevant professional designation such as Certified in Risk and Information Systems Control (CRISC), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP) or another recognized technology, cybersecurity,or risk-management credential is preferred.
• Experience implementing an AI risk governance framework or overseeing risk across the AI lifecycle
• Familiarity with OSFI B-10, B-13, E-21 and E-23, as applicable

You’ll Thrive Here If You Are:

• An Independent Thinker – You apply sound judgment, ask thoughtful questions and provide constructive challenge when risk decisions require deeper consideration.
• A Strategic Risk Partner – You balance responsible innovation with strong governance, regulatory alignment and the protection of our members.
• A Collaborative Influencer – You build trusted relationships across technology, risk and control functions while maintaining second-line independence.
• Adaptable and Forward-Looking – You stay informed about emerging technology and AI risks and translate new developments into practical improvements.
• Clear and Accountable – You communicate complex risks with clarity, escalate concerns appropriately and follow through on commitments.

We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.

What You’ll Earn:

This role offers a salary range of $108,500 to $140,500 per annum . The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.

Why You’ll Love Working Here:

A career at Vancity is more than just a job, you’re joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

Living Wage Employer : We’re the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada’s Top Employers.

Customizable Benefits : Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.

Generous Vacation : New employees start with 3-4 weeks of vacation per year, with additional days earned over time.

Extra Stat Holidays : In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.

Immediate Health Coverage : Health and dental benefits begin on your hire date, with three levels of coverage to choose from.

Defined Benefit Pension : Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous, Black, or Trans. With special permission from the BC Human Rights Commissioner, this initiative provides access to career development opportunities, prioritized job screening, and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative, in line with the BC Personal Information Protection Act (PIPA). For details, please see our dedicated Talent Programs job posting.

At Vancity we’re committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent, understand and respond to our community needs and deliver on our member experience.

This role is an open vacancy, and our hiring process is grounded in fairness, transparency, and inclusion. We are committed to an inclusive, barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage), we encourage you to let us know by contacting our Talent Acquisition team at [e-mail]. We’re here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality, so you can participate fully in the process.