Senior Manager, Technical Product Management

Scotiabank; Toronto; On-site; CAD 150,000 - 210,000; Full time

Job summary

Scotiabank in Toronto seeks a Senior Manager, Technical Product Management to lead platform release planning across multiple engineering teams, ensure secure, compliant deployments and maintain a clear roadmap for global cash management services.

You will partner with engineering, security, QA, and business stakeholders to coordinate releases, enforce governance, and champion disciplined release practices while developing a high-performing team.

Qualifications

• 5+ years in release/delivery management or related tech leadership roles.
• Experience coordinating complex releases across multiple teams.
• Strong understanding of SDLC, testing lifecycles, deployment practices.
• Experience with governance, risk management, change controls, and exec reporting.

Responsibilities

• Lead release planning across multiple engineering teams to align timelines.
• Establish and enforce release management processes with readiness criteria and approvals.
• Ensure platform capabilities are documented, consumable, and compliant for delivery teams.
• Maintain a platform roadmap balancing features, reliability, and security posture.
• Coordinate with engineering, QA, release management, infrastructure, and stakeholders to confirm scope and readiness.
• Drive post-release reviews and continuous improvements to reduce risk and improve throughput.

Skills

Release management

Delivery management

DevOps

Engineering operations

Leadership

Agile delivery

Communication

Stakeholder management

Education

Bachelor's degree in Computer Science/Engineering/IT

Tools

Jira

Confluence

Azure DevOps

ServiceNow

Git workflows

Observability/Monitoring tools

Job description

Senior Manager, Technical Product Management

Scotiabank continues to be an industry leader for Payment’s technology and innovation. We have a history of safely leveraging new tools to enable new experiences for our customers, focusing on ensuring we protect their interests and goals. The result of this leads to modernization programs which aim to offer enriched information and transparencies to support the rapidly evolving payments community.

The Role

The Global Cash Management team is seeking a talented and motivated leader to enable predictable, compliant and secure platform across the Global Cash management domains. You will lead first platform capabilities, embed security posture being the primary integration point between technology operations and the delivery teams.

What You’ll Do:

• Lead release planning and coordination across multiple engineering teams to ensure releases are sequenced, dependency-aware, and aligned to agreed timelines.
• Establish and enforce a consistent release management process, including readiness checkpoints, entry and exit criteria, deployment approvals, and post-release validation.
• Ensure platform capabilities are consumable, documented and compliant for all the delivery teams.
• Maintain a platform roadmap that balances feature delivery, reliability and security posture.
• Partner with engineering, quality engineering, release management, infrastructure, production support, and business stakeholders to confirm release scope, environment readiness, testing completion, and operational preparedness.
• Ensure teams complete all required release preparations, including implementation plans, rollback procedures, validation steps, support coverage, communication plans, and production readiness checks.
• Facilitate release readiness reviews and generate consolidated release readiness reports for leadership, highlighting scope, status, risks, dependencies, issues, and recommended actions.
• Identify cross-team risks and delivery gaps early, drive mitigation plans with accountable owners, and elevate material risks in a timely and clear manner.
• Coordinate release night activities, including deployment sequencing, command and control communications, issue triage, decision support, and confirmation of successful implementation.
• Work closely with teams to ensure changes are traceable, auditable, and compliant with internal release, change management, security, and operational control requirements.
• Track release outcomes, incidents, and lessons learned; lead post-release reviews and recommend process, tooling, and governance improvements to reduce release risk and improve throughput.
• Maintain release calendars, status dashboards, documentation, and reporting artifacts to provide transparency to engineering leadership and stakeholders.
• Promote disciplined release practices across teams, including repeatable deployment processes, standard runbooks, release checklists, and continuous improvement of release quality.
• Champion a high-performance environment and implement a people strategy that attracts, retains, develops, and motivates teams by fostering an inclusive work environment, communicating vision, values, business strategy and managing succession and development planning for your team.
• Ensure platform capabilities are consumable, documented and compliant for all the delivery teams.
• Maintain a platform roadmap that balances feature delivery, reliability and security posture.
• Lead and coach a team of technology professionals.
• Build and maintain solid, professional, working relationships with peers within the portfolio and business lines.
• Actively identify areas of continuous improvement and conceptualize methods on how to be more efficient.
• Monitor budget forecasts, manage vendor contracts, and validate invoices for vendors along with collecting metrics and sharing progress towards team objectives.
• Understand how the Bank risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursue effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

What You'll Bring:

Skill/Experience:

• 5+ years of experience in release management, delivery management, DevOps, production change management, engineering operations, or a related technology leadership role.
• Proven experience coordinating complex software releases across multiple application or platform teams in an enterprise environment.
• Strong understanding of software development lifecycle, testing lifecycles, environment management, deployment practices, and production support processes.
• Experience with release governance, risk management, change controls, and executive status reporting.
• Experience operating in highly controlled environments where stability, auditability, and operational discipline are critical.
• Banking or financial services experience is strongly preferred, particularly in digital channels, payments, cash management, or regulated platforms.
• Experience working with Agile delivery teams and modern DevOps practices, including CI/CD pipelines, deployment automation, and release orchestration tools.
• Familiarity with tools such as Jira, Confluence, Azure DevOps, ServiceNow, Git-based workflows, and observability or incident monitoring platforms is an asset.
• ITIL, Agile, Scrum, DevOps, or change/release management certifications are considered an asset.

Education:

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related discipline from a Canadian Accredited institution.

Nice-To-Have Skills:

• Multi-country context, clear and culturally-aware communication Bilingual English/Spanish.
• Keep abreast of current and emerging best practices and technologies.
• Strong influencing skills and experience working with senior leadership across business lines.
• Familiarity with Commercial Banking/Payments processes.

Why This Role Is for You

• You want to lead a large-scale modernization program that is transforming how payments are executed in Canada.
• You’re motivated by solving complex, real-world problems in a highly visible and mission-critical environment.
• You bring a strong technical mindset, but prefer to lead, guide, and enable teams rather than focus solely on hands-on development.
• You thrive in environments that require both structure and adaptability, where priorities evolve and thoughtful decision-making is key.
• You value impact, ownership, and continuous growth, and want to play a key role in shaping the future of payments technology.

What's in it for you?

• You’ll join a team focused on building cloud platforms as products, enabling delivery teams across the enterprise rather than acting as a centralized gatekeeper or operating within a narrow delivery focus. This role offers exposure to a wide range of technologies, problem domains, and stakeholders.
• Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations – We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement – no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.