Senior Manager, Talent Acquisition Operations, Intelligence & AI

Deloitte France; Toronto; Hybrid; CAD 104,000 - 215,000; Full time

Benefits offered by this job

Hybrid work structure

Mental health support benefits

Flexible benefit spending account

Deloitte Days

Job summary

Deloitte Canada is seeking a Senior Manager, Talent Acquisition Operations, Intelligence & AI to shape a forward-looking technology, data, governance, and capability-building agenda for Talent Acquisition. You will lead the move from fragmented systems to an integrated, AI-enabled ecosystem that drives speed, quality, and a better candidate experience.

You will guide governance, pilots, and data storytelling across Early Talent, Experienced Hire, Executive Recruiting, and Programs, while

Qualifications

• 10+ years of leadership in Talent/HR operations, HR tech, people analytics, governance, process transformation or related field.
• Experience delivering a multi-year technology, data, and governance roadmap for a complex organization.
• Knowledge of talent/recruiting platforms and workflows including ATS, CRM, analytics, and AI-enabled sourcing, screening, scheduling, or engagement.
• Ability to design pilots, assess value and risk, lead change, and scale integrated solutions with human oversight.
• Strong data analytics capability; experience building decision-ready dashboards and connecting metrics to outcomes.
• Experience establishing governance, compliance practices, bias/privacy considerations, and audit readiness.
• Ability to set strategic direction, develop talent, influence across boundaries in an AI-enabled environment.
• Bilingualism in French and English is required for this role.

Responsibilities

• Set a multi-year TA technology, data, and governance roadmap across a national scope.
• Lead the transition to integrated platforms, real-time insights, and responsible automation.
• Partner with teams to drive adoption of tools, dashboards, and governance.
• Own TA analytics, data models, reports, and KPI dashboards across multiple Talent functions.
• Ensure governance, privacy, and compliant AI usage with strong controls and audit readiness.
• Lead capability development, including AI fluency and data literacy, for recruiters.

Skills

Talent/HR operations

Leadership

Data analytics

Governance and compliance

Change management

Strategic thinking

AI governance and responsible AI

Bilingual French/English

Tools

ATS (SuccessFactors)

CRM platforms

AI-enabled sourcing, screening and scheduling

Job description

Senior Manager, Talent Acquisition Operations, Intelligence & AI Language My Candidate Profile Employee login Job Description Job Alerts Link Senior Manager, Talent Acquisition Operations, Intelligence & AI Posting Start Date: 9/28/26

Job Type:Permanent
Work Model:Hybrid
Reference code:134960
Primary Location:Toronto, ON
All Available Locations:Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

What will your typical day look like?

Reporting to the Director, Talent Acquisition, you will set a forward-looking strategy for the technology, data, governance, and capability-building infrastructure that enables Deloitte’s Talent Acquisition function to operate as a connected, AI-enabled ecosystem. You will lead the transition from fragmented systems and manual workflows to integrated platforms, real-time insight, responsible automation, and measurable business impact. As a member of the Talent Acquisition Leadership Team, you will help shape a simple, scalable operating model with clear accountability and disciplined handoffs across recruiting delivery, programs, and operations.

Technology strategy and responsible innovation

• Own and execute a multi-year Talent Acquisition technology roadmap spanning current and future-state tools, including ATS/CRM (SuccessFactors), and AI-enabled sourcing, screening, scheduling, and candidate engagement.
• Prioritize open, integrated platforms and interoperable data over siloed point solutions, translating the function’s growth trajectory into sequenced investments, clear business cases, and measurable outcomes.
• Run focused AI pilots in high-impact areas, establish human checkpoints for judgment based decisions, evaluate value and risk, and scale solutions that improve speed, capacity, quality, and candidate experience.

Data, analytics, and business insight

• Own the Talent Acquisition analytics strategy, data model, reporting standards, and dashboard portfolio across Early Talent, Experienced Hire, Executive Recruiting, and Talent Acquisition Programs.
• Connect hiring data to skills intelligence, workforce demand, candidate experience, recruiter capacity, quality, cost, representation, and longer-term business outcomes.
• Equip leaders with timely, decision-ready insights; identify emerging risks and opportunities; and continuously improve data quality, definitions, adoption, and self service capability.

Governance, compliance, and operational integrity

• Own Talent Acquisition governance across all pillars, including technology and process controls, responsible and transparent use of AI, bias monitoring, privacy, compliance, and audit readiness.
• Establish decision rights, standards, governance forums, escalation paths, and disciplined handoffs so tools, data, and processes are applied consistently across the operating model.
• Represent Talent Acquisition for background check escalations and lead related process improvements, balancing candidate experience, business needs, risk, and regulatory requirements.

Recruiter capability, enterprise adoption, and measurable impact

• Own the recruiter skill-development curriculum, building AI fluency, data literacy, process expertise, sound judgment, and the advisory capabilities required for team members to orchestrate technology effectively and advance within Talent Acquisition.
• Partner with Early Talent, Experienced Hire, Executive Recruiting, and Talent Attraction & Brand Strategy leaders to drive adoption, define ownership and service expectations, and embed tools, insights, and governance into daily delivery.
• Define and report the value of the operations portfolio, linking investment to cycle time, recruiter capacity, candidate experience, quality, risk reduction, and business impact; use evidence to continuously refine priorities.

About the team

Deloitte Canada’s Talent Acquisition team is a connected, AI-enabled function that brings together Early Talent, Experienced Hire and Executive Recruiting with strategic programs and operations. We partner with the business to anticipate skills needs, build diverse talent pipelines and deliver trusted, high-touch candidate experiences. By combining market insight, data and responsible automation with human judgment and relationships, our recruiters act as strategic talent advisors—helping Deloitte attract the capabilities and leaders needed to grow, innovate and make an impact that matters.

Enough about us, let’s talk about you

You don’t need to meet every qualification to thrive in this role. If this opportunity excites you, we encourage you to apply.

You will bring:

• 10+ years of relevant experience, with progressive leadership experience in Talent/HR Operations, HR technology, people analytics, governance, process transformation, learning and capability development, or a closely related field.
• Experience setting and delivering a multi-year technology, data, and governance roadmap across a complex, national, or multi-business organization.
• Knowledge of talent/recruiting platforms and workflows, including ATS, CRM, analytics, and AI-enabled sourcing, screening, scheduling, or candidate-engagement solutions.
• Demonstrated ability to design pilots, assess business value and risk, lead change, and scale integrated solutions with appropriate human oversight.
• Strong data and analytical capability, including experience developing decision-ready dashboards, improving data quality, and connecting operational measures to business outcomes.
• Experience establishing governance, controls, compliance practices, and audit readiness, with sound judgment regarding responsible AI, bias, privacy, and transparency.
• The ability to set strategic direction, develop talent, create competitive edge, influence across boundaries, and lead responsibly in a dynamic, AI-enabled environment.
• Bilingualism in French and English is required for this position due to the nature of the role having interactions with National & Global clients and project teams.

Total Rewards

The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at [e-mail] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [e-mail] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

• Home page
• Cookie consent manager

© 2024. See Terms of Use for more information. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.