Senior Manager, Sourcing

Manulife; Toronto; Hybrid; CAD 93,000 - 143,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Job summary

Manulife is hiring a senior sourcing professional to execute end-to-end procurement initiatives for Investment software and data services. You will collaborate with Operations, Legal, Risk, and Finance to negotiate, renew, and contract, while improving decision quality and cycle time in a hybrid Toronto setting.

The role requires 5+ years in financial services sourcing or IT software sourcing, strong analytical and communication skills, and experience with procurement tools.

Qualifications

• 5+ years in Financial Services or IT software sourcing with negotiating and contracting responsibility.
• Ability to lead cross-functional sourcing initiatives and influence stakeholders without authority.
• Strong commercial and analytical skills including baseline and market analysis.
• Excellent written and verbal communication for executive-ready materials.
• Working knowledge of procurement tools and end-to-end lifecycle processes.
• Advanced Excel and PowerPoint; Power BI familiarity is a plus.

Responsibilities

• Collaborate across teams to execute medium value/complexity sourcing projects and contracting.
• Plan renewals/amendments, track expirations, and develop renewal workplans.
• Develop baseline spend analyses, determine sourcing strategy, and drive supplier selection.
• Influence business requirements to enable timely, unified decisions.
• Negotiate terms with suppliers and coordinate with Legal/Risk/Finance.
• Maintain procurement workflow and CLM documentation; support risk steps.

Skills

Sourcing experience

Negotiations

Cross-functional leadership

Analytical skills

Communication skills

Procurement tools

Education

Post‑secondary degree in Business / Finance / IT

Tools

Power BI

MS Excel

PowerPoint

Job description

This role is responsible for executing sourcing and contracting initiatives end-to-end - from intake and strategy through negotiations, award, and contract execution - while partnering with Operations and Business stakeholders, Legal, Risk, and Finance to deliver strong commercial outcomes and manage risk. In addition, this role contributes to continuous improvement across the Investment Software and Financial Market Data sourcing portfolio for Manulife’s Global Wealth and Asset Management Division by performing benchmarking, analytics, and executive-ready materials that improve decision quality, cycle time, and consistency.

Position Responsibilities

• Collaborate with cross-functional teams to execute medium value/complexity sourcing projects and contracting efforts for Investment categories (trading and accounting platforms, advisory platforms, financial ratings and reference data).
• Plan and execute renewals/amendments, including tracking key expirations and developing renewal workplans with stakeholders.
• Develop PxQ baseline spend and contract analysis, determine sourcing strategy (competitive vs. single source), lead negotiations, and drive supplier selection recommendations.
• Influence and shape business requirements needed to evaluate suppliers and enable timely, unified decisions.

Commercial execution & contract negotiation

• Read, understand, and negotiate commercial terms in current contracts and proposals; coordinate with Legal/Risk/Finance SMEs to close key gaps and finalize contract documents.
• Ensure initiatives are logged and progressed through Ivalua intake-to-contract workflow; coordinate required SMEs (vendor risk, legal, privacy, tax) to support risk and contracting steps.
• Maintain clean deal documentation and workflow progression through procurement systems and CLM processes (including contract review/redlining practices)

Stakeholder management

• Manage relationships with key business partners and project owners to maintain momentum, surface blockers early, and ensure alignment on trade-offs and approvals.

Governance for procurement

• Support required governance inputs for technology purchases (e.g., architectural reviews/AI reviews and required pre-requisites where applicable) to ensure the deal can proceed through internal approvals and onboarding.

Benchmarking, analytics, and business cases

• Conduct RFP benchmarking and opportunity assessments to strengthen sourcing strategies and negotiation positions (e.g., rate/price benchmarking, deal structure options, value levers).
• Provide business intelligence and insights to improve data-driven sourcing decisions and portfolio prioritization.

Metrics, dashboards, and executive communications

• Define and track key performance metrics (pipeline, cycle time, sourcing outcomes) and develop dashboards or reporting views to support tower priorities.
• Create executive-ready presentations that synthesize deal status, risks, tradeoffs, and opportunities for improvement.

AI

• Contribute to AI-enabled procurement improvements that directly support sourcing execution - e.g., AI-assisted contract review/redlining, faster RFx drafting, improved spend/market intelligence, and workflow efficiency - by helping shape requirements, pilots, and adoption.

Required Qualifications

• 5+ years of progressive experience in Financial Services sourcing, or IT software sourcing, and/or consulting with direct responsibility for negotiations and contracting.
• Demonstrated ability to lead cross-functional sourcing initiatives and influence stakeholders without direct authority.
• Strong commercial and analytical skills (baseline and market analysis; building negotiation strategy and options).
• Strong written/verbal communication skills and ability to produce executive-ready materials.
• Working knowledge of procurement tools and workflows (intake-to-contract and contract lifecycle processes).
• Advanced MS Excel / PowerPoint skills; familiarity with Power BI or similar analytics tools is an asset.

Preferred Qualifications

• Prior experience in sourcing, strategy/management, consulting (or equivalent internal consulting/PMO experience).
• Experience sourcing and negotiating software, platforms, market data services, and Business process outsourcing is considered an asset.
• Post‑secondary degree in Business, Supply Chain, Finance, IT, or a related field or equivalent experience.

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
• The role being advertised is an existing vacancy.

The role being advertised is an existing vacancy.

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$92,900.00 CAD - $142,900.00 CAD

Benefits and Compensation

• Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
• Health benefits
• Dental benefits
• Mental health benefits
• Vision benefits
• Short-term disability benefits
• Long-term disability benefits
• Life and AD&D insurance coverage
• Adoption/surrogacy and wellness benefits
• Employee/family assistance plans
• Retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
• Financial education and counseling resources
• Paid time off program in Canada includes holidays, vacation, personal, and sick days, and the full range of statutory leaves of absence
• U.S.-specific paid time off provisions (contact [e-mail] for more information)

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.