Senior Manager, Revenue Operations

Solink

Ottawa

Remote

CAD 152,000 - 180,000

Full time

34 hours ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Equity

Health & dental

Wellness reimbursement

Merit‑based growth

Candid culture

Social connection

Job summary

Solink is seeking an experienced Revenue Operations Manager (M3) to own GTM data, systems, and processes across a land‑and‑expand sales motion. You will partner with GTM leadership to forecast, analyze, and develop data foundations for advanced forecasting and whitespace analysis.

You will steward Salesforce data quality, drive design and automation, and contribute hands‑on to building scalable revenue solutions. This is a remote Canada role with strong cross‑functional collaboration.

Qualifications

7+ years in Revenue Operations or Sales Operations with hands‑on Salesforce administration.
Experience supporting enterprise sales with complex deal structures and integration with quoting, billing, contracting and order management.
Experience with ABM lead management and large‑scale expansions.
Experience designing and executing scalable sales processes from 0‑to‑1.
Strong fluency in Excel, BI platforms (Tableau) and SQL for extraction/analysis.
Ability to navigate cross‑functional stakeholders in a large, complex org during transitions.
Excellent project management, with end‑to‑end delivery leadership.
Outstanding written and verbal communication, especially in remote settings.
Change management, enablement and stakeholder alignment are strong assets.
Experience deploying AI as part of revenue systems for efficiency and accuracy.
Experience in hardware‑enabled business is a plus.

Responsibilities

Act as a deeply embedded strategic partner to GTM leadership with focus on sales operations.
Design and maintain capacity/territory models, headcount planning, and collaborate on commission models.
Design and evolve end‑to‑end revenue processes from lead through close, deployment, expansion and retention.
Maintain full revenue funnel familiarity with cross‑functional alignment across Marketing, CS, Operations and Finance.
Build and maintain complex cross‑object reports and dashboards for real‑time pipeline health and forecast accuracy.
Identify and resolve data integrity issues, automation gaps, and process bottlenecks.
Navigate multi‑stakeholder landscapes to align Sales, Marketing, CS, Operations, and Finance leaders.

Skills

Sales Operations

Salesforce

ABM

Excel

Tableau

SQL

Cross-functional collaboration

Project management

Remote collaboration

AI in revenue systems

Tools

Salesforce

Tableau

Excel

SQL

Job description

Level: Management, M3

Location: Canada (Remote)

Department: Revenue Operations

Reports To: Faye Campbell | Senior Director of Revenue Operations

Type: Permanent | Full-Time

Vacancy Status: This is an active, approved role and we are currently hiring for this position.

About Solink

At Solink, our mission is safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.

Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.

Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts. Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.

We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!

The Role

Revenue Operations at Solink owns the data, systems, and processes that power our go-to-market engine, from first touch through renewal and expansion. As a Revenue Operations Manager, you will be a key strategic partner to GTM leadership and will bring the experience and technical expertise required to support a broad and varied enterprise sales motion.

We require an experienced Sales Operations professional who can bring structure and discipline to a complex, land-and-expand deal landscape where growth comes through a high volume of interconnected pilots, rollouts, and expansions rather than a handful of long, linear deals. Success here requires a holistic understanding of the complexity of the sales journey and the technical data skills to knit the revenue narrative together.

You will steward the integrity of our GTM data in Salesforce, working closely with our CRM platform team and shaping recommendations on design, automation, and process. You have strong opinions about what good looks like, can develop a roadmap to get us there, and can be a hands‑on contributor to building it out.

As an analyst, you will partner closely with GTM leadership to provide forecasts, insights, and develop hypotheses about how the business grows. You will develop the data foundations required to advance our reporting beyond observational weather reporting to strategically impactful forecasting, scenario planning, and whitespace analysis.

What You’ll Do

Act as a deeply embedded strategic partner to GTM leadership, with a strong focus on sales operations
Design and maintain the capacity and territory model, headcount planning, and collaborate closely with partners on the commission model
Design and evolve end-to-end revenue processes, from lead qualification through close, deployment, expansion and retention
Maintain deep familiarity with the full revenue funnel, from acquisition to expansion, with strong cross‑functional alignment across Marketing, Customer Success, Operations, and Finance
Build and maintain complex, cross‑object reports and dashboards giving leadership a clear, real‑time view of pipeline health, forecast accuracy, and operational performance
Proactively identify and resolve data integrity issues, automation gaps, and process bottlenecks
Navigate a complex, multi‑stakeholder landscape, aligning Sales, Marketing, CS, Operations, and Finance leaders

Role Expectations

This is an M3 level role. At Solink, leaders at this level operate with a high degree of autonomy, lead complex initiatives with organization‑wide impact, and help shape the strategic direction of their function. They lead through others, develop strong teams, and are accountable for translating company strategy into clear priorities, execution, and measurable outcomes.

In this role, you’ll be expected to:

Help shape the strategic direction and priorities of Revenue Operations, translating company and GTM goals into clear roadmaps, initiatives, and operating priorities for the team.
Lead complex, cross‑functional initiatives end‑to‑end with a high degree of autonomy, making decisions on prioritization and execution while proactively resolving dependencies and conflicts across Sales, Marketing, Customer Success, Finance, and Operations.
Define clear goals and scope for your team, creating accountability for high‑quality execution while ensuring resources and priorities remain focused on the work with the greatest business impact.
Lead and develop a high‑performing team, coaching team members and leaders, providing clear feedback, and building development and succession plans that strengthen the long‑term capabilities of Revenue Operations.
Act as a trusted strategic partner to GTM leaders, using data, operational expertise, and a strong understanding of the revenue engine to challenge assumptions, influence decisions, and bring forward thoughtful recommendations.
Champion change across the GTM organization, ensuring new processes, systems, and ways of working are supported by thoughtful change management, stakeholder alignment, enablement, and adoption.

What Success Looks Like

GTM leaders view Revenue Operations as a strategic partner that provides clear insights, thoughtful recommendations, and the operational infrastructure required to make better business decisions.
Revenue processes, systems, and data provide a connected view of the customer journey from acquisition through expansion and enable the business to operate effectively as complexity and scale increase.
Leadership has reliable visibility into pipeline, forecasting, capacity, territories, and operational performance, with insights increasingly supporting scenario planning and forward‑looking decisions rather than simply reporting historical activity.
Large cross‑functional initiatives are delivered with clear ownership, strong stakeholder alignment, proactive management of dependencies, and successful adoption across impacted teams.
Your team operates with clear priorities and accountability, independently owns its areas of responsibility, and continues to develop the technical, analytical, and business capabilities required to support the organization.
Revenue Operations has the right structure, capabilities, and succession plans to support current business needs while preparing the function for future growth.

What You Bring

Must‑Have:

7+ years in Revenue Operations or Sales Operations, with hands‑on Salesforce administration: workflows, automation, data architecture, and complex reporting
Experience supporting an enterprise sales organization with complex deal structures and deep integration with quoting, billing, contracting and order management
Experience with lead management for ABM and large‑scale expansions
Experience designing and executing new sales processes from 0‑to‑1, with a consideration for scalability
Strong technical fluency: proficient in Excel, BI platforms (eg. Tableau), and/or SQL for extraction and analysis
Demonstrated ability navigate cross‑functional stakeholders in a large, complex organization during periods of transition
Excellent project management skills, having led a project end‑to‑end from requirements gathering through scoping, build, and rollout
Exceptional communicator, comfortable in a high‑context, remote environment. Strong technical writing skills and an aptitude for asynchronous coordination
Strong aptitude for change management, enablement and communication. You develop rapport with your stakeholder teams and centre the seller experience in your process design
Experience deploying AI as a part of revenue systems, improving operational efficiency, data accuracy, and analysis
Experience in a hardware‑enabled business is a strong asset

Security Requirements

Candidates must undergo a criminal records check upon hire;
Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
Be willing to comply with Solink’s own security policies and standards.

Our Values

Act with URGENCY – Our customers move fast, so we do too.
Deliver with QUALITY – We sweat the details and hold a high bar.
Win with TEAM – No egos. Just outcomes, built together.
Lead with TRUST – We earn it through clarity, consistency, and care.

These aren’t just words—they shape how we hire, lead, and grow.

Why Solink?

Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
Meaningful equity: Every full‑time, permanent employee has a stake in our growth.
Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
Candid culture: Clear expectations, honest feedback, and no politics.
Social connection: From So‑learns to Solink‑o and So‑lunches, we stay connected in ways that actually feel fun.

Compensation

The salary range for this role is $152,000 - $180,000 CAD On-Target Earnings (OTE).

We determine compensation based on the experience, skills, and impact you bring to the role.

Candidates hired closer to the top of the range will typically demonstrate proficient capability throughout the interview process. This means they already have the knowledge, skills, and leadership capabilities needed to perform successfully in the role, can ramp up quickly, and are expected to become fully proficient in the position within a short period of time.

What To Expect From The Hiring Process