Senior Manager, Research Operations

University of British Columbia; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading academic institution in Vancouver seeks a Senior Manager, Research Operations, to oversee the efficient administration of the Office of Research. This role includes managing research activities and coordinating staff while ensuring compliance with institutional guidelines. The ideal candidate will have a strong background in project management and interpersonal skills, alongside educational qualifications in relevant disciplines.

Qualifications

• Minimum of five years of related experience or equivalent education.
• Experience in an administrative role managing complex relationships.
• Strong project management skills.

Responsibilities

• Oversee efficient administration and organization of the Office of Research.
• Coordinate responses to complex requests and prepare reports.
• Manage staff responsible for coordinating Office duties.

Skills

Project management

Interpersonal skills

Analytical skills

Communication skills

Education

Undergraduate degree in relevant discipline

MSc/PhD in relevant discipline

Job description

Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Administration, Level C Job Title Senior Manager, Research Operations Department Research Programs & Administration | Office of Research | Faculty of Medicine

Compensation Range $7,622.83 - $11,886.67 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date October 26, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date August 31, 2028

This is a 3-year term position.

Job Summary

This position oversees the efficient administration and organization of the Office of Research within the Faculty of Medicine, including coordinating responses to issues and complex requests, preparing reports and briefs for the Vice Dean, Research, Senior Director, Research, and/or Associate Director Research Programs and Administration, and managing staff responsible for coordinating the duties of the Office of Research.

The Senior Manager, Research Operations is responsible for the operations of the Faculty of Medicine's Research Office including overseeing and promoting research activity including providing input into the research administration of the UBC Faculty of Medicine.

Work Performed

Research Administration:

• Leads the reviews and searches of UBC Senate approved and FoM Research Centres and Institutes
• Leads on the operational work on guidelines and procedures for the creation, decommissioning and overall governance structure of Research Centres and Institutes under the FoM Office of Research portfolio
• Work closely with Research Centre and Institute senior administrators to understand and identify opportunities to support their goals and remove barriers
• Oversee faculty awards and funding initiatives (i.e., NRA, Seminar Series Funding, New Faculty Research Award)
• Oversee FoM processes for Faculty research funding applications (i.e., CIHR, NSERC, NFRF, MSHRBC)
• Oversee student research and education funding programs and initiatives (i.e., SSRP, MRPM, Travel Awards Statistical Assistance Program).
• Act as a faculty reviewer on behalf of FoM leadership to oversee the UBC Medical Journal (UBCMJ) to ensure its compliance with FoM and UBC policies and requirements.
• Evaluate existing programs, make recommendations and develop new processes for academics and/or senior administrators, to improve and implement research programs as required.
• Research, assemble and present reports to Leadership for discussion with the UBC and Faculty Executives regarding progress towards plan initiatives and actions.
• Develops and implement research-related policies and best practices within FoM as appropriate in line with ethical and regulatory standards for research and compliance with UBC guidelines.
• Advise senior leadership, draft business plans for new projects, and identify project opportunities
• Liaise with key stakeholders and provide leadership, guidance and direction to required teams and committees
• Lead in the management of operational change initiatives, including, but not limited to, improving the overall operational practices, policies and procedures.
• Develops and implements the required operational and system changes required to maintain optimal support.
• Identify continuous improvement ideas, innovation, and/or transformation initiatives, as well as process changes.
• Build business cases for continuous service improvement ideas, identify the impact to each unit with respect to change, evaluation of costs, designed outcomes and overall performance
• Provide Leadership with information and analysis in response to ad hoc inquiries from stakeholders.
• Build relationships with academic and administrative units across UBC, nationally and internationally to understand operational issues and challenges
• Prepare key documents including internal and external reports.

Human Resource and Finance:

• Manages staff and students within the Office of Research involved with research administration, ensuring equity and compliance with employment agreements.
• With direction from the Associate Director, Research Programs and Administration, oversee opportunities for staff development.
• Liaises with FoM Finance staff and other UBC Finance personnel to prepare budgets and provide support on finance matters.
• Ensures training needs are identified and training opportunities are made available.

Other:

• Interprets University, Faculty, and partner institution policies and procedures; develops and implements policies and procedures in alignment with these and to meet goals and objectives in consideration of relevant internal and external requirements.
• Participates in various committees and working groups, as a representative on behalf of FoM Office of Research, contributing towards goals and objectives.
• Exercises considerable judgment and decision making in administration and human resource management.
• Acts on behalf of the Office as Research as delegated/requested by the Associate Director, Research Programs and Administration.
• Provide general day-to-day support, as required, to the Associate Director, Research Programs and Administration.
• Contribute to the overall success of the Office of Research by performing other duties as required.

Consequence of Error/Judgement

The incumbent is responsible for exercising professional judgement to support the overall management of research in FoM. Errors in accuracy, judgement, tact, and poor decisions could delay the timely completion of projects, be damaging to the reputation, and cause financial loss to the faculty member, Department, Faculty and UBC.

Supervision Received

The incumbent reports to the Associate Director, Research Programs & Administration.

Supervision Given

This position directly supervises and provides direction to staff and students within the Office of Research involved with research administration.

Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum of five years of related experience, or the equivalent combination of education and experience.

- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

A MSc/PhD in a relevant discipline including the biological, biomedical, health, or social sciences is strongly preferred. Experience in an administrative role managing complex relationships, preferably in a University environment or other large organization is also desirable. Knowledge and experience in organizational governance. Strong project management skills as well as the ability to influence at all levels in an academic environment. Knowledge of University and Affiliated Hospitals policy and procedures relating to research, intellectual property and the execution of contractual agreements.

Proven ability assessing opportunities in a variety of science and technical disciplines. Excellent research, analytical, negotiation, partnership development, project management, organizational and interpersonal skills. Ability to deal tactfully with a diversity of people in a calm, courteous, and effective manner. Excellent oral and written communication skills. Mastery of English grammar and punctuation is essential, with the ability to read health research text analytically and critically, and make substantive editorial recommendations to improve readability, clarity and impact. Superior writing and effective translation of complex scientific information into clear and succinct language for a broader audience is essential. Creative problem solving and decision-making; mentorship abilities. Computer competency with knowledge of spreadsheet, database, and word processing applications.

Demonstrated experience in UBC financial, human resources and communications management is an asset. Proven ability to successfully recruit, mentor, manage, discipline and terminate staff. Proven ability to work with or direct and lead a team. Ability to work at the highest strategic levels, to gain and maintain the respect of senior administration and also to take strategy and move it through to tactics and action. Ability to deal with senior University Officers and external stakeholders in a manner which facilitates cooperation and consensus building. Ability to be comfortable, credible and persuasive within academic, government or business environments; ability to initiate, build and nurture academic and research partnerships. Demonstrated effective leadership, motivational and planning abilities. Demonstrated ability to work collaboratively and interact with empathy, understanding, and humility with people from diverse backgrounds and with diverse identities, perspectives, and behaviors. Excellent political acuity, tact, judgment and discretion. Ability to interpret and evaluate policy and procedural requirements. Must be highly self-motivated and sustain a high degree of initiative. Proven ability to analyze, prioritize and work effectively under pressure to meet deadlines. Proven judgment and decision-making skills, particularly in areas where there are no established policies or guidelines. Ability to take initiative, manage effectively and meet goals in a complex environment. Ability to foresee, prevent and resolve conflicts and other problems. Ability to work a flexible schedule including early morning and evening meetings/events as required. Willingness to respect diverse perspectives, including perspectives in conflict with one’s own. Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.