Senior Manager, Project Management Talent & Resources

TMX Group; Toronto; Hybrid; CAD 140,000 - 160,000; Full time

Job summary

TMX Group in Toronto seeks a Senior Manager, PM Talent & Resources to lead the end-to-end talent lifecycle for the Project Management and Technology Portfolio Management teams. You will bridge business demand with delivery capability, and directly manage a pool of high-performing PMs and Portfolio Managers to ensure strategic staffing across technology initiatives.

This hybrid role (2–3 days in-office in Toronto) engages with senior stakeholders and across TMX’s global delivery practices.

Qualifications

• 7+ years in a PMO environment, with at least 3+ years managing senior personnel (>20 people).
• Direct people management and mentorship demonstrated.
• Deep understanding of PM methodologies (Scrum, Kanban, SAFe, Waterfall).
• Exceptional communication, negotiation, and executive stakeholder influence.
• Hands-on experience with modern PM/Portfolio tools (Jira Align, Smartsheet, Planview, Asana, Monday.com).

Responsibilities

• Resource management and strategic staffing for PMO.
• Forecast talent needs via enterprise capacity model for PMO and tech portfolios.
• Match PMs and Portfolio Managers to initiatives balancing complexity and career goals.
• Resolve staffing conflicts and negotiate solutions with senior tech stakeholders.
• Monitor utilization, burnout risks, and allocation health; justify hiring requests.
• Direct people management for PMs and Portfolio Managers; conduct 1:1s and performance reviews.
• Define career paths, competencies and professional development plans.
• Mentor on stakeholder management, delivery strategies, Agile, and portfolio governance.
• Lead recruitment and onboarding of PM/Portfolio talent.
• Maintain skills matrix across methodologies to ensure optimal alignment.
• Improve resource request workflows, tools and onboarding frameworks.
• Foster a collaborative Community of Practice across delivery teams.

Skills

PMO leadership

People management

Stakeholder management

Negotiation

Portfolio management

Tools

Jira Align

Smartsheet

Planview

Asana

Monday.com

Job description

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

The Sr. Manager, PM Talent & Resources is a strategic leadership role responsible for the end-to-end talent lifecycle, capacity planning, and resource allocation of our Project Management and Technology Portfolio Management teams.

In this role, you will bridge the gap between business demand and delivery capability. You will not only ensure that our high-priority technology portfolios and projects are staffed with the right leadership, but you will also serve as the direct people manager, coach, and career advocate for a pool of high-performing PMs and Portfolio Managers.

This role is hybrid (2 - 3 days/week in the office) - based in Toronto, ON.

Key Responsibilities

• Resource Management & Strategic Allocation
• Capacity Planning: Architect and maintain the enterprise resource capacity model for the PMO, forecasting future talent needs based on the technology roadmap.
• Strategic Staffing: Match Project Managers and Technology Portfolio Managers to specific initiatives, balancing project complexity and skill sets with individual career goals.
• Conflict Resolution: Act as the primary point of contact for staffing conflicts, competing priorities and resource constraints across tech portfolios, negotiating solutions with senior tech stakeholders.
• Utilization Tracking: Monitor and report on team utilization, burnout risks and allocation health, using data to justify future hiring requests.
• Talent Management, Coaching & Leadership
• Direct People Management: Act as the direct line manager for the pool of Project Managers and Portfolio Managers, conducting regular 1:1s, performance reviews and compensation planning.
• Career Architecture: Define clear career paths, competencies and professional development plans for your team, transforming the resource pool into a world-class delivery practice.
• Mentorship: Coach team members on advanced stakeholder management, technical delivery strategies, agile methodologies and portfolio governance.
• Hiring & Onboarding: Lead the recruitment, interviewing and onboarding of top-tier PM and Portfolio Management talent to scale the team effectively.
• Practice Excellence & Operational Governance
• Skills Assessment: Maintain a continuous matrix of the team’s technical skills, domain expertise and methodologies (Agile, Waterfall, Hybrid) to ensure optimal team alignment.
• Process Improvement: Partner with PMO leadership to refine resource request workflows, resource management tools (PPM software) and onboarding frameworks.
• Community of Practice: Champion a collaborative culture by fostering knowledge sharing, standardizing delivery toolkits and establishing a unified delivery community.

Must Have(s)

• Experience: 7+ years of experience within a PMO environment, with at least 3+ years explicitly spent managing, coaching or heavily influencing the allocation of senior-level personnel (e.g. Senior PMs, Program Managers, Portfolio Managers) of more than 20 people.
• Leadership: Proven track record of direct people management, with a genuine passion for mentorship, career development and building inclusive high-performing teams.
• Domain Knowledge: Deep understanding of Project Management methodologies (Scrum, Kanban, SAFe, Waterfall) and Portfolio Management principles. You must speak the language of tech delivery.
• Negotiation & Influence: Exceptional communication skills with the ability to say "no" constructively, manage senior executive expectations and navigate complex matrixed organizational structures.
• Tooling: Hands-on experience with modern Project & Portfolio Management (PPM) and resource allocation software (e.g. Jira Align, Smartsheet, Planview, Asana, Monday.com).

Salary Range: 140,000/year - 160,000/year CAD

Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including but not limited to the successful candidate’s relevant knowledge, skills and experience.

The recruiting efforts for this role are intended to fill a vacant position.

In the market for…

Excitement

Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection

With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact

More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness

From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth

From a growth mindset in our work to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ?

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.