Senior Manager, People & Culture

Friends of Ruby; Toronto; On-site; CAD 88,000 - 98,000; Full time

Job summary

Friends of Ruby is seeking a Senior Manager of People & Culture to lead daily HR operations, talent management, compensation and benefits, policy design, employee relations, and culture initiatives.

Reporting to the VP of Strategy & Transformation, this role manages a team of three, partners with organizational leaders, and champions equity, inclusion, and wellbeing in a hybrid Toronto environment.

Qualifications

• Post-secondary education in HR, Business Administration, or a related field.
• Supervisory experience with demonstrated ability to lead, coach, and develop a team.
• Deep working knowledge of Ontario employment legislation (ESA, Human Rights Code, OHSA, privacy, and accessibility laws).
• Experience designing and implementing HR policies, systems, and processes from the ground up.
• Proven track record of managing complex employee relations cases with sensitivity and sound judgment.
• Experience with compensation reviews, pay equity analysis, and job evaluation frameworks.
• Strong proficiency in HRIS systems.
• Demonstrated commitment to advancing diversity, equity, inclusion, and accessibility in the workplace.

Responsibilities

• Lead day-to-day delivery of the People & Culture function across the organization.
• Oversee talent management, organizational development, compensation and benefits, HR policy design, employee relations, internal communications, and culture initiatives.
• Supervise a team of 3 and advise leadership to balance compliance with care and wellbeing.

Skills

People management

Collaboration

Integrity

Growth & Learning

Diversity & Inclusion

Education

Post-secondary education in HR/Business Administration

CHRL designation

Tools

HRIS systems

Job description

Positions Available: 1

Department: Strategy & Transformation

Location: Hybrid

Position Type: Full Time

Salary: $88,000 - $98,000

Existing Vacancy

Closing Date: August 14, 2026

Friends of Ruby supports 2SLGBTQIA+ youth aged 16–29 through mental health services, social programs, and housing. We operate a Youth Centre offering barrier-free counselling, case management, and community programming, alongside a Transitional Home providing emergency and long-term housing with life-skills support. Our work is rooted in intersectional, anti-oppressive, and decolonized approaches, and we are committed to treating everyone with dignity, respect, and inclusion.

About the Role

The Senior Manager of People & Culture is a key leadership role responsible for leading the day-to-day delivery of the People & Culture function, overseeing talent management, organizational development, compensation and benefits, HR policy design, employee relations, internal communications, and culture and equity initiatives across the organization. Working closely with the VP, Strategy & Transformation and organizational leaders, and cross-functional departments, the role supervises a team of 3 and serves as a trusted strategic advisor who builds and strengthens workforce effectiveness, balancing compliance with care by supporting employee wellbeing, and fostering a workplace culture rooted in equity, inclusion, accountability, and continuous learning.

Your Competencies

• People-Focused: aligns functional practices to staff and participant outcomes.
• Collaboration: builds functional and cross-departmental trust and resolves friction constructively.
• Integrity: holds high work and management standards, leading activities, team, budget and compliance with accountability with transparency.
• Growth &Learning: incorporates evidence, evaluation and improvement cycles to activities, owns and addresses mistakes, and demonstrates an openness to continuous learning.
• Respectful & Affining: embeds IDEA, trauma-informed, harm-reductionstandardsand staff care into operations, addresses systemic inequities acrossteamsand develops diverse talent.

Required Credentials

• Post-secondary education in Human Resources, Business Administration, or a related field (CHRL designation strongly preferred).
• Supervisory experience with demonstrated ability to lead, coach, and develop a team.
• Deep working knowledge of Ontario employment legislation (ESA, Human Rights Code, OHSA, privacy, and accessibility laws).
• Experience designing and implementing HR policies, systems, and processes from the ground up.
• Proven track record of managing complex employee relations cases with sensitivity and sound judgment.
• Experience with compensation reviews, pay equity analysis, and job evaluation frameworks.
• Strong proficiency in HRIS systems.
• Demonstrated commitment to advancing diversity, equity, inclusion, and accessibility in the workplace.

Why Work with Us?

Join a mission-driven, inclusive organization where your work creates lasting impact for 2SLGBTQIA+ youth, your contributions are valued, and you can bring your authentic self to work—with opportunities for professional growth and meaningful, challenging work aligned with your values.

What We Need

• Satisfactory Vulnerable Sector Police Check clearance.
• Legal eligibility to work in Canada.
• Must be available to work a flexible schedule, including evenings and weekends
• Must be willing to work onsite in downtown Toronto on a hybrid schedule.

Important Note

If you have accessed Friends of Ruby services in the past year, please refrain from applying to ensure objectivity and avoid conflicts of interest. We appreciate your understanding.

Friends of Ruby is committed to an inclusive hiring process. Accommodations are available upon request—please contact our Culture & Equity team.

Preference will be given to members of the 2SLGBTQIA+ community as part of our commitment to equity and representation.

AI will not be used in screening or selection; it may be used for notetaking during interviews.

Apply by August 14, 2026.