Senior Manager of Product Design, Clio Work: Drafting & Courts

Themis Solutions Inc.; Toronto; On-site; CAD 188,000 - 282,000; Full time

Benefits offered by this job

Hybrid work environment

20 days off per year

Counseling benefit

RRSP matching

RESP contribution

Clioversary recognition

Health, dental and vision insurance

Job summary

Themis Solutions Inc. is seeking a strategic Senior Manager, Product Design to co-lead the design for Clio Work, an AI-native workspace for the practice of law.

You will shape design strategy, lead a growing design team, and partner with Product and Engineering to deliver exceptional experiences. Based in North America with offices in Burnaby, Calgary, Toronto or remote, you will mentor designers, influence product direction, and ensure accessibility and quality across the platform while

Qualifications

• 10+ years of experience in product design, with experience shipping AI-native enterprise software.
• 5+ years of experience managing and leading product design teams.
• Proven track record of shipping high quality, impactful work in complex and regulated problem spaces.
• Demonstrated ability to build and lead high-performing design teams.
• Experience with accessibility standards (WCAG).

Responsibilities

• Define and drive the design vision and strategy for Clio Work in collaboration with Product and Engineering.
• Build, lead, and mentor a team of product designers to foster collaboration and excellence.
• Partner with Product Management and Engineering to integrate design into the product development lifecycle.
• Establish and improve design processes, standards, and best practices for scalability.
• Champion user-centered design using research and data to inform decisions.
• Communicate design concepts and rationale to stakeholders at all levels.
• Hire, develop, and conduct performance reviews for the design team.
• Plan resources and forecast design needs to meet product goals.
• Contribute to and evolve Clio's design system.

Skills

Product design

Leadership

UX research

AI-native software

Interaction design

Information architecture

Data visualization

Cross-functional collaboration

Tools

Figma

Miro

Cursor

Claude Code

Figma Make

Job description

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary: We are seeking a strategic and experienced Senior Manager, Product Design to co-lead product design for Clio Work and contribute to our growing Product Design team.

This role is open to candidates across North America (US and Canada, excluding Quebec). If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.

About the role

Reporting to the Design Director for Work & Enterprise, you will play a critical leadership role as part of the extended design leadership team. You will be responsible for the product design experience within Clio Work, our AI-native workspace for the practice of law, where legal professionals and AI collaborate on substantive legal work. You will drive design strategy, foster a high-performing team, and partner closely with Product and Engineering leadership to deliver exceptional user experiences.

Clio Work brings together research, analysis, drafting, and court interactions in a single intelligent environment that understands both the matter at hand and the law that governs it. Legal professionals today juggle fragmented tools: research in one place, drafting in another, and filing and case tracking in others still. Design plays a central role in solving this, helping shape how lawyers and their staff do substantive, high-value legal work with more speed, confidence, and quality.

Design is central to Clio's R&D, working alongside Product and Engineering to revolutionize legal tech. We empower our Designers to deeply understand user needs, shaping how lawyers serve their clients.

If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!

What you’ll do

• Strategic design leadership: Define and drive the design vision and strategy for your area of Clio Work, partnering with Product and Engineering to translate business goals, data, and customer insights into actionable design strategies and solutions, while providing leadership and mentorship within the design org.
• Team Leadership & Mentorship: Build, lead, and mentor a team of product designers, fostering a culture of collaboration, innovation, and excellence.
• Cross-Functional Collaboration: Partner closely with Product Management, Engineering, and other stakeholders to ensure seamless integration of design into the product development lifecycle.
• Design Process & Standards: Establish and continuously improve design processes, standards, and best practices, ensuring consistency and scalability across your area of Clio Work.
• User-centered Advocacy: Champion user-centered design principles, leveraging user research and data to inform design decisions and drive product improvements.
• Stakeholder Communication: Effectively communicate design concepts, strategies, and rationale to stakeholders at all levels, influencing product direction.
• Performance Management & Development: Hire and develop the best. Conduct performance reviews, provide feedback, and support the professional development of your team.
• Resource Planning: Manage design resources and forecast future needs, ensuring the team is adequately staffed to meet product goals.
• Design System Contribution: Contribute to and evolve Clio's design system, ensuring consistency and efficiency across the platform.

What you bring

• 10+ years of experience in product design, with experience shipping AI-native enterprise software required.
• 5+ years of experience managing and leading product design teams.
• Proven track record of shipping high quality, impactful work in complex and regulated problem spaces.
• Demonstrated ability to build and lead high-performing design teams.
• Demonstrated ability to make hard decisions with accountability and transparency. Removes ambiguity, is adaptable and flexible.
• Understand key business metrics, user needs and how to connect them to Design.
• Excellent cross-disciplinary collaboration and organizational agility.
• Expert in user research methodologies and the ability to translate research findings into actionable design strategies.
• Strong understanding of interaction design principles, data visualization, and information architecture.
• Proven ability to work in a fast paced environment.
• Experience working on large-scale, complex projects, and agile development processes.
• Expert in design and prototyping tools (e.g., Figma, Miro, Cursor, Claude Code, Figma Make, etc.), with fluency in Claude skills.
• Experience with accessibility standards (WCAG).
• Nice to have: Experience with SaaS products

This is a new role.

Compensation and benefits

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The expected salary range for this role is $188,000 to $282,000 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.

We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

About Clio

Clio is on a mission to transform the legal experience for all. Clio is the global leader in legal AI, building the platform that powers the future of legal work. With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work—from knowledge and insight to execution and outcomes. At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action. By combining Clio’s core product suite with Clio Work and AI-native capabilities, the platform turns information into insight and insight into action. As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio. Backed by industry-leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact. Clio’s leadership and momentum have been recognized globally. In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide. We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies. We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists. Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges. Join Clio and help define the future of legal work through AI. Learn more at clio.com/careers.