Senior Manager, Identity Experience (Global Security)

RBC; Bedford; On-site; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Total rewards

Coaching

World-class tools

Training program

Challenging work

Job summary

RBC in Toronto is seeking a Senior Manager, Identity Experience to lead executive communications and shape the IAM strategy. You will translate complex security objectives into compelling presentations for the C-suite and drive cross‑functional initiatives across the enterprise.

You will build trusted partnerships with IAM leadership, track strategic roadmaps, and steer programs in a regulated environment, balancing ambiguity with clear reporting and measurable business impact.

Qualifications

• Must have extensive IAM/Security experience.
• Experience working directly with C-suite and senior executives, translating directives into action.
• Expert-level presentation creation and storytelling for executive audiences.
• Proven track record managing multi-year strategic roadmaps in fast-paced, regulated environments.
• Experience with both Waterfall and Agile delivery methodologies.
• Strong cross-functional communication in matrixed environments.
• Ability to synthesize complex technical insights into clear recommendations for diverse audiences.

Responsibilities

• Act as the storyteller for IAM, building brand awareness across RBC.
• Create and deliver C-suite level presentations on behalf of IAM Senior Leadership to communicate strategic direction, demonstrate business impact, and build organizational brand awareness for IAM initiatives.
• Act as a trusted strategic partner to the IAM Senior Management Team, translating business objectives into actionable IAM initiatives and ensuring alignment across the organization.
• Partner with the IAM Strategy team to maintain and drive execution of the IAM Strategic roadmap, including tracking deliverable completion, gathering evidence, and delivering comprehensive progress reporting to senior leadership.
• Lead cross-functional collaboration to align IAM project deliverables with RBC's strategic objectives, driving cohesive integration and maximizing business impact across the enterprise.
• Build and leverage influential relationships with internal and external stakeholders to drive consensus, secure executive buy-in, and advance critical IAM initiatives in a complex, matrixed environment.
• Lead through ambiguity and complexity, maintaining stakeholder confidence while navigating conflicting priorities and perspectives to drive assigned initiatives to successful completion.

Skills

Executive storytelling

C-suite collaboration

Strategic roadmaps

IAM/Security domain

Waterfall & Agile

Stakeholder management

Communication skills

Job description

Job Description

What is the opportunity?

As the Senior Manager, Identity Experience, a key focus will be developing and delivering executive-level presentations to communicate IAM’s strategic direction and impact.

Building influential relationships with stakeholders will be critical in advancing IAM priorities in a complex environment. You will navigate ambiguity and competing priorities to steer initiatives toward successful outcomes. As a champion of change, you will identify IAM trends, pilot innovative solutions, and foster a culture of continuous improvement.

This role demands a blend of strategic vision, collaborative leadership, and technical acumen to shape the future of IAM at RBC

What will you do?

• Act as the storyteller for IAM, building brand awareness across RBC
• Create and deliver C-suite level presentations on behalf of IAM Senior Leadership to communicate strategic direction, demonstrate business impact, and build organizational brand awareness for IAM initiatives.
• Act as a trusted strategic partner to the IAM Senior Management Team, translating business objectives into actionable IAM initiatives and ensuring alignment across the organization.
• Partner with the IAM Strategy team to maintain and drive execution of the IAM Strategic roadmap, including tracking deliverable completion, gathering evidence, and delivering comprehensive progress reporting to senior leadership.
• Lead cross-functional collaboration to align IAM project deliverables with RBC's strategic objectives, driving cohesive integration and maximizing business impact across the enterprise.
• Build and leverage influential relationships with internal and external stakeholders to drive consensus, secure executive buy-in, and advance critical IAM initiatives in a complex, matrixed environment.
• Lead through ambiguity and complexity, maintaining stakeholder confidence while navigating conflicting priorities and perspectives to drive assigned initiatives to successful completion.

What do you need to succeed?

Must have:

• Minimum 5 years of IAM or Security experience in roles such as Identity Governance, Privileged Access Management, Authentication/Authorization, or equivalent security domains.
• Demonstrated experience working directly with C-suite and senior executives, translating strategic directives into operational excellence and exceeding their expectations consistently.
• Expert-level proficiency in creating executive-level presentations using MS PowerPoint and other presentation tools, with demonstrated storytelling ability that influences decision-making.
• Proven track record managing complex, multi-year strategic roadmaps with demonstrated success delivering against business priorities in a fast-paced, regulated environment.
• Expertise in both Waterfall and Agile delivery methodologies, with the ability to drive execution of initiatives as needed and to coach colleagues on delivery best practices.
• Strong communication and interpersonal skills, with proven ability to operate effectively in matrixed, ambiguous environments and maintain reliability and transparency in high-pressure situations.
• Exemplary business acumen and strategic mindset, with the ability to synthesize complex technical and analytical insights into clear, actionable recommendations for diverse audiences (technical and non-technical)

Nice to have:

• Professional designations such as Project Management Professional (PMP), CISSP, or Prosci change management certification.
• Experience in Financial Services or other highly regulated industries.
• Familiarity with governance frameworks (ITIL, COBIT, SOC 2) or compliance-driven environments.
• Experience with IAM platforms, tools, or implementations (Okta, CyberArk, Azure AD, SailPoint)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work

Job Skills

Adaptability, Business Appraisals, Change Controls, Commercial Acumen, Critical Thinking, Decision Making, Interpersonal Relationship Management, Long Term Planning, Organizational Change Management, Overcoming Resistance to Change

Additional Job Details

Address: 16 YORK ST:TORONTO

City: Toronto

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: TECHNOLOGY AND OPERATIONS

Job Type: Regular

Pay Type: Salaried

Posted Date: 2026-08-10

Application Deadline: 2026-08-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.