Senior Manager, HEF Digital Transformation

RBC; Toronto; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading financial institution in Toronto is seeking a Product Owner to support HEF Digital Transformation initiatives. The role involves working cross-functionally to implement digitization objectives, conducting assessments, and overseeing processes to ensure alignment with business strategies. A successful candidate will have strong communication skills and 7-10 years of experience in the financial sector with a focus on strategic program implementation. This full-time position is dynamic and offers the opportunity to make a significant impact.

Benefits

Ability to make a difference

Collaborative team environment

Opportunities for challenging work

Qualifications

• Ability to articulate insights and analysis leveraging data.
• Strong communication skills, written and verbal.
• 7-10+ years of experience in the financial sector.

Responsibilities

• Act as a Product Owner, moving HEF business priorities forward.
• Drive strategic initiatives with partners across HEF products.
• Develop business requirements and test-case plans for new processes.

Skills

Business Case Design

Communication

Critical Thinking

Interpersonal Relationship Management

Product Development Lifecycle

Job description

Job Description

What is the opportunity?

Support the execution of HEF Digital Transformation within Home Equity Financing (HEF). Working cross‑functionally within teams across HEF, Operations, Risk, Digital, T&O etc to implement HEF digitization objectives. Providing HEF with transformation insights and thought leadership leveraging subject‑matter knowledge and experience.

What will you do?

• Act as a Product Owner, responsible for moving HEF business priorities forward
• Drive a strategic and transformational initiative with partners that have a deep subject‑matter knowledge across HEF products, policy, operations processes, systems and technology, credit risk and strategies, and/or regulatory knowledge
• Conduct value‑for‑effort assessments and provide HEF leadership with rationale for prioritization or trade‑off decisions
• Design and influence target‑state processes, policies or solutions that address current‑state gaps and opportunities across the HEF value chain. Collaborate with broader teams to solicit input and build organizational alignment for proposed target‑state processes
• Constructively challenge and identify opportunities to improve and simplify our policies, collaborating with HEF Policy team and supporting rationale through data and analysis
• Develop documented business requirements and test‑case plans to implement new target‑state processes (i.e. initiatives, solutions, or new technology), working closely with Business Analysts, SMEs and Delivery leads across Digital and T&O
• Lead or support with various risk analyses to ensure that new processes conform to HEF and RBC Policy and regulatory requirements, including presentations to HEF or homeX Risk Forums, RTA documentation, etc.
• Support HEF Digital Transformation program with HEF knowledge and expertise (requirements, testing, defect triage, change management, etc.)
• Strategically manage key requirements and oversee implementations to: ensure alignment with business strategies and operational requirements (i.e., implement to best align to our business strategies, is client‑friendly, efficient, and commercially reasonable)

What do you need to succeed?

Must have:

• Ability to articulate insights and analysis leveraging data.
• Strong communication – written and verbal, as proposals, presentations and recommendations, advice or counsel are often presented to senior leaders, and/or Compliance, Law Group, Technology, etc.
• Strong relationship acumen and the ability to collaborate across multiple lines of business/operations teams, platforms and at an executive level
• Ability to articulate a business strategy and case supported by fact and data in PowerPoint

Nice to have:

• 7‑10+ years of experience in the financial sector, with large program implementation experience, and can drive strategies to delivery
• Prior HEF experience, particularly with Technology programs

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• Opportunities to do challenging work

Job Skills

Business Case Design, Business Needs, Business Process Design, Communication, Critical Thinking, Design, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results‑Oriented, Retail Lending, Waterfall Model

Additional Job Details

• Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: PERSONAL & COMMERCIAL BANKING
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025‑09‑12
• Application Deadline: 2026‑01‑12

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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