Senior Manager, Digital Sales & Distribution Integration

RBC; Mississauga; On-site; CAD 90,000 - 130,000; Full time

Job summary

A leading financial institution seeks a Senior Manager for Digital Sales & Distribution Integration in Mississauga. The role involves driving digital initiatives, aligning organizational priorities, and leading cross-functional projects. Candidates must have over 10 years in insurance operations and experience in Agile planning. Competitive compensation and supportive work culture offered.

Benefits

Flexible benefits

Career development programs

Investment and retirement savings plans

Competitive pay

Qualifications

• 10+ years of experience in Life, Health, and Wealth Insurance Operations.
• 5+ years experience as a subject matter expert in industry contracting systems.
• 2-3 years experience in process and procedure design.

Responsibilities

• Collaborate on strategic goals across Sales & Distribution channels.
• Manage relationships with distributors and digital solutions.
• Drive process improvements and innovation to enhance efficiency.

Skills

Life, Health, and Wealth Insurance Operations

Agile Program Increment planning

Cross-functional leadership

Education

Bachelor’s degree in business, marketing, or related field

Tools

APEXA

RBC Insurance FASAT

Job description

Job Description

What is the opportunity?

We are seeking a highly experienced and strategic Senior Manager, Digital Sales & Distribution Integration to join our team. This role will be instrumental in driving digital integration initiatives across our Sales & Distribution channels, ensuring alignment with organizational priorities and fostering collaboration across teams. The ideal candidate will bring deep expertise in Life, Health, and Wealth Insurance Operations, with a proven ability to lead cross‑functional projects, streamline processes, and deliver measurable results in a fast‑paced, digital‑first environment.

This is a high‑impact role that requires a strategic thinker who can anticipate challenges, align stakeholders, and ensure operational excellence while driving innovation and efficiency across the organization.

What will you do?

• Collaborate with leadership to define and prioritize strategic goals, ensuring alignment across Sales & Distribution channels and driving the company’s direction.
• Partner with Digital teams through Agile Program Increment (PI) planning to align priorities, define objectives, and ensure successful delivery of initiatives.
• Build and maintain strong partnerships with Risk, Procurement, and Vendor Management teams to manage contracts, agreements, and internal risks related to privacy, data, operations, and cybersecurity.
• Act as a relationship manager for distributors and their digital solutions, including their vendors, CLIEDIS, and CAILBA, fostering collaboration and alignment.
• Serve as a subject matter expert (SME) for RBC Insurance business (Operations/Sales & Distribution) across the Digital portfolio.
  • Partner with Digital leadership on Digital Portfolio Roadmap management.
  • Ensure agile trains engage the right stakeholders and bring in subject matter expertise.
  • Leverage strong internal relationships to connect the right people within the organization and ensure alignment on key initiatives.
• Identify and address operational challenges, proactively driving process improvements and innovation to enhance efficiency and effectiveness.

What will you need to succeed?

Must‑have

• Bachelor’s degree in business, marketing, technology, or experience in a related field
• 10+ years of experience in Life, Health, and Wealth Insurance Operations, with a focus across Contracting, Compensation, New Business, and Client Services
• 5+ years of experience as a subject matter expert in industry contracting systems, including APEXA and RBC Insurance FASAT systems.
• 2‑3 years of experience in process and procedure design, driving efficiency and operational improvements across the organization.
• Proven experience leading cross‑functional teams and managing complex projects in a fast‑paced environment.
• Experience partnering with Digital teams through Agile Program Increment (PI) planning, with a demonstrated ability to align priorities and deliver results.

Nice‑to‑have

• Strong understanding of digital tools, platforms, and technologies used in sales and distribution.
• Proven ability to build and maintain strong partnerships with industry partners, including MGAs, National Accounts, distributors, and carriers, to drive collaboration and alignment.
• Experience in improving CITS feeds and contributing to the design of data exchange through APIs or other emerging methods.
• Strong relationship management skills, with experience working with distributors, their digital solutions, and their vendors, including CLIEDIS and CAILBA.

What’s in it for you?

• A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
• Competitive pay and high‑earning potential
• All the tools, training, and team support you need to grow your career
• Flexible work/life balance options
• Sophisticated RBCI software tools to boost your productivity

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Additional Job Details

Address: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City: Mississauga

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: INSURANCE

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-11-12

Application Deadline: 2025-11-28

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.