Senior Manager, Digital Product Strategy

CIBC; Toronto; Hybrid; CAD 130,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Benefits program

Pension plan

Employee stock purchase plan

Vacation offering

Wellbeing support

MomentMakers recognition

Purpose Day

Job summary

CIBC seeks a Senior Manager, Digital Product Strategy to lead business case development, roadmaps, and initiative direction for complex digital banking programs. You will own the backlog’s business rationale, drive discovery with Product Owners, and shape epics to empower multi-squad delivery.

Leverage your 7+ years in digital strategy to influence senior stakeholders, mentor teammates, and ensure measurable benefits post-launch in a hybrid Toronto-based environment.

Qualifications

• 7+ years of experience in business analysis, digital product strategy, or related discipline.
• Proven ability to turn strategy into delivery-ready roadmaps and epics.
• Strong communication and influencing skills with executives.

Responsibilities

• Own roadmaps, business cases, and benefit forecasts for high-impact digital initiatives.
• Lead discovery and initiative framing to guide requirements and delivery.
• Define epics and ensure high-quality specifications for squads.
• Partner with senior stakeholders to influence prioritization and investments.
• Mentor junior team members and share best practices.

Skills

Analytical Thinking

Business Effectiveness

Client Service

Communication

Detail-Oriented

Process Improvements

Professional Presentation

Relationship Management

Teamwork

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Whatyou'llbe doing

Our Digital Product Strategy team shapes the direction of high-impact digital banking experiences by connecting client needs, business priorities, and delivery planning. As a Senior Manager, Digital Product Strategy,you'llbe a senior strategic voice on the team, owning the business case, roadmap, and initiative-level direction for some of our most complex and visible digital initiatives.You'llwork 1-3 quarters ahead of delivery to ensure Product Owners have a clear, business-justified pipeline of work to execute against. In this role,you'llleaddiscovery, define initiative framing, and create high-quality epics that set squads up for success.You'llalso partner closely with senior stakeholders to influence prioritization and investment decisions, while helping track benefits after launch. Given the scope of your mandate,you'llextend yourexpertisebeyond your home squad byadvisingadditionalinitiatives and mentoring junior and intermediate team members.

At CIBC we enable the work environment mostoptimalfor you to thrive in your role.You'llhave the flexibility to manage your work activities within a hybrid work arrangement whereyou'llspend 1-3 days per week on-site, while other days will be remote.

Howyou'llsucceed

• Roadmap and business case ownership - Lead the development of squad roadmaps, business cases, and benefit forecasts for high-impact digital banking initiatives, ensuring each initiative entering the backlog is supported by a clear and measurable business rationale.
• Discovery and initiative direction - Author andfacilitatediscovery with Product Owners and stakeholders to define business direction, journey context, and initiative framing that guide requirements and support strong delivery outcomes.
• Epic development and quality standards - Own epics as a core deliverable by defining businessobjectives, success metrics, and scope early, whilemaintainingahigh-qualitybar for epic development across the team.
• Stakeholder partnership and influence - Act as a primary business contact for senior stakeholders, translating delivery progress into clear business narratives andrepresentingsquad priorities in investment and prioritization discussions.
• Benefitrealization and performance tracking - Establishkey performance indicators and success measures at the start of each initiative, then partner with analytics and measurement teams to assess results against the original business case.
• Team contribution and mentorship - Provide guidance to other squads as needed, share best practices across the team, and coach junior and intermediate team members to strengthen overall capability.

Who you are

• You'rean experienced digital strategy professional. You bring 7+ years of experience in business analysis, digital product strategy, or a related discipline, ideally within financial services or another regulated environment.
• You know how to turn strategy into delivery-ready work. You have a strongtrack recordof developing business cases, defining epics or similar initiative-level artifacts, and translating strategic priorities into roadmaps that delivery teams can execute with confidence.
• You'rea strong communicator and influencer. You can build credibility with senior business stakeholders and clearly articulate, support, and defend recommendations and business cases at the executive level.
• You bring agile delivery knowledge. You have working knowledge of agile ways of working, including Jira, epics and stories, story-writing standards, and INVEST principles, and you can apply them effectively across a multi-squad environment.
• You'recommitted to helping othersgrow. You have experience mentoring or informally guiding colleagues and are motivated to elevate team standards, share knowledge, and support the development of emerging talent.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]
• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
Toronto-81 Bay, 18th Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Professional Presentation, Relationship Management, Teamwork