Senior Manager, Clinical Quality and Safety

Spectrum Health Care; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare provider in Ontario is seeking a clinical professional specialized in quality improvement, risk management, and patient safety. The successful candidate will lead initiatives to enhance clinical outcomes and ensure adherence to healthcare standards. With a minimum of 5 years in healthcare quality, candidates should possess a bachelor's degree (master's preferred) and proficiency in quality improvement tools. The organization is recognized for its commitment to diversity and excellence in patient care.

Benefits

Professional development opportunities

Recognition as one of Canada’s Best Managed Companies

Commitment to diversity and inclusion

Qualifications

• Minimum of 5 years’ experience in clinical quality improvement or related healthcare areas.
• Proven experience in leading quality improvement initiatives.
• Strong knowledge of healthcare regulations and accreditation standards.

Responsibilities

• Develop and manage corporate-wide clinical quality improvement programs.
• Lead the development and implementation of patient safety initiatives.
• Oversee the collection and analysis of clinical outcomes data.

Skills

Clinical quality improvement

Risk management

Patient safety

Data analysis

Quality Improvement tools

Education

Bachelor’s degree in Nursing, Public Health, or related

Master’s degree preferred

Tools

QI tools and software

Job description

Company Description

Here’s your opportunity to join a growing company in the rapidly evolving health care sector. Spectrum Health Care is currently seeking a clinical professional with expertise in quality improvement, risk management and patient safety to join our Clinical Quality, Outcomes and Education team. The successful candidate will be responsible for leading and overseeing the development and implementation of quality improvement, risk management, patient safety, and outcome measurement strategies across our organization.

With over 40 years of experience delivering innovative home health care and specialized services, Spectrum Health Care is blazing a trail of positive health system change. If you are a clinical quality and safety leader with a commitment to continuous improvement, we want you on our team.

Job Description

• Provides quality improvement leadership by developing, implementing and managing corporate-wide clinical quality improvement programs, to ensure the delivery of high-quality patient care.
• Responsible for risk management and mitigation strategies.
• Leads the development and implementation of patient safety initiatives including incident reporting systems and root cause analysis. Ensures timely and effective identification, escalation and resolution of significant clinical risks and compliance gaps.
• Oversees the collection, analysis and reporting of clinical outcomes data to monitor performance and identify areas for improvement. Works closely with interdisciplinary teams to implement quality initiatives.
• Ensures that all clinical practices comply with professional practice standards and stays up to date on changes in healthcare regulations and standards, implementing adjustments to policies and procedures and guidelines in alignments with best practices in home care quality and safety.
• Works with internal and external stakeholders including health care providers, patients and regulatory agencies to promote quality safety and risk management initiatives.
• Represents the organization in quality, safety and risk management forums and contributes to the development of excellence in industry standards for homecare quality and safety.

Qualifications

• Education: Bachelor’s degree in Nursing, Public Health, Health Administration, or a related clinical discipline. (Master’s degree preferred)
• Experience: Minimum of 5 years’ experience in clinical quality improvement, risk management, patient safety, or a related area within healthcare.
• Proven experience in leading quality improvement initiatives, managing patient safety programs, and overseeing risk management activities (in home care, community health preferred).
• Proficiency in using QI tools and software.
• Strong knowledge of regulatory, professional practice requirements and accreditation standards in the homecare sector.
• Experience with data analysis and evaluation, performance measurement, and benchmarking.
• Preferred Certifications:
  • Certified Professional in Healthcare Quality (CPHQ)
  • Certified Professional in Clinical Risk Management
  • LEAN, Six-Sigma, or other QI Methodologies are an asset.
  • Healthcare Quality or Patient Safety

Additional Information

Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.

We thank all applicants, however, only those individuals selected for interviews will be contacted.

In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.

If you require accommodation because of disability through the recruitment process, please contact Human Resources at () for assistance.

Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.