Senior Manager - Card Payments & Incentives Fulfillment

RBC; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading Canadian bank in Toronto is seeking an experienced professional to support data-driven client communication strategies within the Next Best Action team. The successful candidate will lead incentive processes, manage quality assurance, and develop technical solutions while ensuring marketing strategies are effective. The ideal applicant will have a strong background in project management, data systems and excellent communication skills. A degree in a technical field and 5-7 years of relevant experience are essential.

Benefits

Comprehensive Total Rewards Program

Coaching and development opportunities

Agile and collaborative work environment

Qualifications

• Minimum 5-7 years of experience developing and implementing project testing strategies.
• Experience leading test case design and identifying automation opportunities.
• Strong analytical mindset and project management skills.

Responsibilities

• Lead PBA fulfillment process and oversee new offers execution.
• Develop and execute test plans for the fulfillment engine.
• Transform marketing processes to optimize initiatives.

Skills

Creativity

Cross-Channel Marketing

Customer Behavior

Data Management

Python

SAS

SQL

Education

Computer Engineering or Computer Science degree/diploma

Tools

SAS

SQL

Python

Data Lake

Job description

A leading Canadian bank in Toronto is seeking an experienced professional to support data-driven client communication strategies within the Next Best Action team. The successful candidate will lead incentive processes, manage quality assurance, and develop technical solutions while ensuring marketing strategies are effective. The ideal applicant will have a strong background in project management, data systems and excellent communication skills. A degree in a technical field and 5-7 years of relevant experience are essential.