Senior Manager Business Systems Analysis

Scotiabank; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading bank in the Americas is seeking a Senior Manager of Business Systems Analysis in Toronto. The role involves functional application support, project management, and liaison with technical teams. Ideal candidates will have 5-10 years of technical experience and excellent communication skills. The organization prioritizes diversity and inclusion, offering an inclusive environment where all employees can thrive.

Benefits

Diversity and Inclusion initiatives

Tuition assistance and upskilling opportunities

Competitive rewards program

Qualifications

• 5 – 10 years technical work experience.
• 5 – 7 years in a senior operations technology business analysis role.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Provide functional application support for global teams.
• Coordinate out-of-cycle urgent hotfix testing and deployment.
• Manage disaster recovery and business continuity testing.

Skills

Communication skills

Understanding of financial markets

Organizational skills

Proactive self-motivated

Technical liaison abilities

Job description

Title: Senior Manager Business Systems Analysis

Requisition ID: 239683

The Team

The Technology Team at Scotiabank has accountability to oversee and deliver Technology Change to support and improve Scotiabank in Europe and globally. This role drives that delivery and contributes to the management of internal platforms and key technology vendor relationships supporting Global Wholesale Operations (GWO).

The Role

The Senior Manager, Settement Gloss, provides functional and business analysis expertise to the GWO organisation as part of the GCM Engineering team in Toronto. The incumbent will act in a senior role as part of a team of application support and business analysts to help deliver multiple global projects and system upgrades, facilitating change and process improvement on platforms used by GWO teams.

Is this role right for you? In this role you will:

• Functional application support for all regions where GWO/Finance/Middle Office require assistance.
• Out of cycle urgent hotfix testing and deployment
• Daylight Saving and Quarter/Year End Change co-ordination.
• Disaster Recovery and Business Continuity testing including participation in service provider’s BDR/BCP testing.
• Data Archiving to ensure efficient operation of the platform.
• Liaise with internal infrastructure teams to ensure stability of MQ/Hardware dependencies.
• Ensure production issue intake is via Service now for 1st/2nd line incidents, reviewing and closing tickets in a timely fashion.
• Escalate issues where appropriate to service providers and manage outages or degradation of service via GSOC. Incident management platform.
• Application Functional Support across global user community.
• Liaison with Access Management to ensure robust segregation of duty controls are in place with well-defined user/role templates that can be requested and revoked via LAM.

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:

• 5 – 10 years technical work experience
• 5 – 7 years in a senior operations technology business analysis role
• Excellent verbal and written communication skills are essential.
• Good understanding of financial markets and products, in particular Fixed Income Cash, Repo and Derivatives as well as Prime Brokerage.
• Interpersonal and communication skills with good technical understanding to effectively liaise with business users and members of technical teams with minimal assistance.
• Excellent organizational, facilitation and communication (verbal and written) skills.
• Highly proactive, self-motivated and self-sufficient with the ability to learn new skills quickly.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences everyone brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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