Senior Manager, Business Intelligence

Co-operators; Toronto; On-site; CAD 114,000 - 164,000; Full time

Benefits offered by this job

Training and development opportunities

Flexible work options

Paid time off

Well-being programs

Volunteer days

Total rewards package

Job summary

Co-operators is hiring a Senior Manager, Business Intelligence to own and execute the BI strategy within a hybrid work model. The role focuses on building and modernizing analytics solutions, including ML, to support Product, Underwriting and Pricing.

You will lead diverse teams, drive cost management, and champion continuous improvement across BI partnerships. You will bring 10+ years in BI/Analytics within the P&C sector and 3-5 years in leadership, with a strong degree in Mathematics,

Qualifications

• 3-5 years in a leadership role and 10 years in Business Intelligence, Actuarial or Analytics with knowledge of the P&C insurance industry.
• Post-secondary degree in Mathematics, Actuarial, Statistics, Computer Science or related field.
• Expert knowledge of Analytics, Data Science and BI Technologies.
• ACAS or FCAS designation would be an asset; MSc or MBA would be an asset.
• Role involves working with largely non-francophone groups and teams outside Québec; English proficiency required.

Responsibilities

• Establish effective multidisciplinary work processes and manage change.
• Create roadmaps for large BI initiatives aligned to priorities; estimate costs and benefits.
• Own execution plans, ensure deliverable quality, and drive team performance.
• Lead and develop BI teams; champion change and continuous improvement.
• Ensure BI deliverables are scalable and address business outcomes.
• Seek out innovation and new partnerships to support Data & Analytics strategy.

Skills

Leadership experience

Business Intelligence

Analytics

P&C insurance knowledge

Education

Bachelor degree in Mathematics, Actuarial Science, Statistics or Computer Science

ACAS/FCAS designation (asset)

MSc or MBA (asset)

Job description

Company: CGIC
Department: Business Intelligence
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As a Senior Manager, Business Intelligence, you will take full accountability for the achievement of our business goals and own the execution of our BI strategy. and will be a champion of benefits realization and cost management. You will also play a central role in setting up efficient work models, including partnerships external to BI, achieving outstanding performance and continuous improvement. This role will support advanced analytics and Machine Learning solutions for Product, Underwriting and Pricing. It will focus on building, maintaining and modernizing an ecosystem of analytical solutions that integrates MLOps best practices to maximize the business value generated by our analytical solutions.

How you will create impact:

• Establish effective multidisciplinary work processes, own the change management plan and negotiate resolution of escalated inter-team relationship issues.
• Create plans and roadmaps for large BI initiatives, prioritizes work in alignment to the org priorities and estimate costs and benefits.
• Own execution plans, ensure the quality of deliverables, and drive team effectiveness to achieve business outcomes.
• Lead engaged and performing teams by developing people leaders and championing change.
• Take accountability for the quality and effectiveness of BI deliverables at a large scale.
• Act as a leader and champion with peers inside and outside BI on the continuous improvement of the practice and act as a model steward.
• Seek out and implement innovation and new partnership opportunities to support our Data & Analytics Strategy.

To join our team:

• You have 3-5 years of experience in a leadership role and 10 years of experience in Business Intelligence, Actuarial or Analytic function with knowledge of the P&C insurance industry.
• You have a post-secondary degree in Mathematics, Actuarial, Statistics, Computer Science or other relevant field.
• You have expert knowledge of Analytics, Data Science and BI Technologies.
• Having the Associate Casualty Actuarial Society (ACAS) or Fellowship Casualty Actuarial Society (FCAS) designation(s) would be an asset.
• Having a MSc or MBA would be an asset.
• This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

How you will succeed:

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
• You foster innovation and continuous improvement with a focus on client experience.
• You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
• You successfully convey messages and demonstrate openness to exploring alternative points of view.
• You use critical thinking to guide decision making.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $114,021 - $164,000+.

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.