Senior Manager/Assistant Director (Clinical Risk Management)

Singapore General Hospital; Outram; On-site; CAD 90,000 - 130,000; Full time

Job summary

A prominent healthcare institution in Nova Scotia is seeking a leader to manage clinical risk strategies and enhance patient safety. The ideal candidate will have over 10 years of experience in healthcare, with a focus on risk management and quality improvement. This role requires strong leadership, communication skills, and the ability to thrive under pressure.

Qualifications

• At least 10 years of relevant experience with 5+ years in leadership role.
• Experience in patient safety, risk management and healthcare quality.
• Ability to manage stressful situations.

Responsibilities

• Lead institution-wide clinical risk management strategy.
• Direct the development and implementation of patient safety education programs.
• Oversee enterprise risk management framework.
• Champion patient safety culture transformation.
• Drive quality improvement initiatives across departments.
• Develop innovative solutions to improve operational efficiency.
• Build strategic partnerships within healthcare ecosystem.

Skills

Stakeholder management

Leadership

Communication skills

Strategic thinking

Change management

Independent work under pressure

Education

Bachelor’s Degree in Science / Healthcare related

Job description

Overview

You will be a partner to the Clinical Director and Office of Patient Safety and Quality (OPSQ) Administrative Leadership in planning, developing and implementing strategic initiatives to improve clinical quality and patient care in the hospital.

Responsibilities

• Lead institution-wide clinical risk management strategy, encompassing safety walkabouts, risk mitigation frameworks, and results management systems to drive proactive risk prevention
• Direct the development and implementation of comprehensive patient safety education programs, fostering collaborations across SGH, SingHealth clusters and external partners to build organizational capabilities
• Oversee enterprise risk management framework, utilizing advanced analytics to identify high-risk clinical practices and drive systematic improvements through the Risk Register review process
• Champion patient safety culture transformation through strategic communication and education initiatives, measuring success through culture surveys and established indicators
• Drive quality improvement initiatives across departments, enhancing clinical processes and patient outcomes through evidence-based approaches
• Develop innovative solutions to improve operational efficiency while maintaining highest safety standards
• Build strategic partnerships within healthcare ecosystem to enhance care processes and strengthen patient safety practices
• This pivotal role bridges clinical expertise with strategic management, directly contributing to the hospital's mission of delivering safe, efficient, and high-quality patient care through robust proactive risk management strategies, strong safety culture and integrated and standardized patient safety curriculum.

Qualifications

• Job requirements
• Bachelor’s Degree in Science / Healthcare related.
• At least 10 years of relevant experience with 5+ years in leadership role
• Experience in patient safety, risk management and healthcare quality
• Excellent stakeholder management, leadership and communication skills
• Strong strategic thinking and change management capabilities
• Ability to manage stressful situations and work independently under pressure