Senior Manager, Actuarial Client Pricing & Support

Co-operators; Burlington; Hybrid; CAD 114,000 - 164,000; Full time

Benefits offered by this job

Training and development opportunities

Flexible work options

Comprehensive total rewards package

Job summary

CUMIS seeks a pricing/actuarial professional to lead pricing, ERP management, and contract negotiations within Cred Ins/CU Distrib. This regular full-time hybrid role focuses on sustainable profitability and client portfolio integrity in a collaborative financial services cooperative.

You will develop financial models, present client options, mentor teammates, and advance pricing initiatives. A degree in Mathematics/Actuarial Science/Statistics/Business/Commerce is required; ASA/ACIA

Qualifications

• 3–5 years of experience in insurance product development, pricing or related actuarial field.
• ASA/ACIA designations; FCIA/FCIA assets are beneficial.
• Experience negotiating, reviewing and implementing client contracts with actuarial knowledge.
• Background check required.

Responsibilities

• Create financial models and projections ensuring profitability for new and existing clients.
• Present client options and communicate results; support client-facing discussions.
• Manage ERP activities with auditability and data integrity.
• Coach and develop team; recruit, manage performance and promote agile culture.

Skills

Pricing

Actuarial principles

Contract negotiation

Team leadership

Education

Post-secondary degree in Mathematics/Actuarial Science/Statistics/Business/Commerce

Job description

Company: CUMIS Department: Cred Ins/CU Distrib Employment Type: Regular Full-Time Work Model: Hybrid (2 days in office) Language: This role operates in English. Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

This role focuses on pricing and supporting all clients, ensuring a sustainable, profitable, and equitable portfolio of financial offers. You will manage the Experience Refund Program (ERP), negotiation of terms, and distribution contracts. You will make business decisions and document exceptions, adhering to pricing policies.

How you will create impact:

• Creating the financial model and projections for new, existing, and request for proposal (RFP) clients and ensuring portfolio profitability is maintained.
• Presenting client options, and communication results, and assisting in client facing situations.
• Supporting client business plans as per agreed roadmap by ensuring integrity of buying group reporting and special handles and presenting options for pricing initiatives.
• Managing Experience Refund Program (ERP) activities, ensuring auditability and appropriate checks are in place to mitigate errors and championing data solutions.
• Coaching and developing your team, recruiting and selecting talent, managing and rewarding performance, and fostering an agile culture to deliver on strategic objectives.

How you will succeed:

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
• You foster innovation and continuous improvement with a focus on client experience.
• You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
• You successfully convey messages and demonstrate openness to exploring alternative points of view.Use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities.

To join our team:

• You have 3-5 years of experience in insurance product development, pricing, or a related actuarial field.
• You have a post‑secondary degree in Mathematics, Actuarial Science, Statistics, Business, or Commerce.
• You have the Associate of the Society of Actuaries (ASA) and Associate of the Canadian Institute of Actuaries (ACIA) designations and having or working towards the Fellow of the Society of Actuaries (FSA) or Fellow of the Canadian Institute of Actuaries (FCIA) designations is an asset.
• You have expertise in negotiating, reviewing, and implementing client contracts, including strong knowledge of actuarial principles.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well‑being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $114,021 - $164,021+

The salary amount for the successful candidate is determined by Co‑operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.