Senior L2 App Support Engineer - Azure & SRE

Synechron; Vancouver; Hybrid; CAD 100,000 - 110,000; Full time

Job summary

A global consulting firm in Vancouver is seeking an experienced L2 Application Support Engineer to join their team. The role involves supporting 130+ applications, troubleshooting complex issues, and collaborating with business users. Ideal candidates should have over 5 years of application support experience and a strong understanding of cloud environments, especially Azure. This position offers a competitive salary of CAD 100k – CAD 110k annually and various benefits including a flexible hybrid work policy.

Benefits

15 days of paid annual leave

Comprehensive insurance plan

Flexible hybrid policy

RRSP with employer contribution

On-demand Udemy access

Qualifications

• 5+ years of experience in application support.
• Strong ownership-driven mindset.
• Experience with cloud environments, primarily Azure.

Responsibilities

• Act as L2 support for assigned applications, resolving complex issues.
• Investigate incidents using monitoring tools.
• Collaborate with users to understand and resolve issues.

Skills

Technical troubleshooting

Communication skills

SRE principles

Dynatrace

Splunk

Azure

Tools

Dynatrace

Splunk

Helios

CPE

Salesforce

Job description

A global consulting firm in Vancouver is seeking an experienced L2 Application Support Engineer to join their team. The role involves supporting 130+ applications, troubleshooting complex issues, and collaborating with business users. Ideal candidates should have over 5 years of application support experience and a strong understanding of cloud environments, especially Azure. This position offers a competitive salary of CAD 100k – CAD 110k annually and various benefits including a flexible hybrid work policy.