Senior IT Systems Administrator – Hotel Tech & 24/7 On-Call

Fairmont Hotels and Resorts; Remote; CAD 65,000 - 85,000; Full time

Job summary

A luxury hotel brand is seeking a dedicated IT professional to provide technical support and manage system administration tasks. Candidates should have a university degree plus A+ Certification and at least three years of relevant experience. Strong communication skills and the ability to work collaboratively are essential. This position involves ensuring user issues are resolved according to service standards, managing backups, and participating in after-hours support. A competitive salary range of $65,000 to $85,000 is offered.

Benefits

Free Meals

Travel Discounts

Dry Cleaning

Custom learning programs

Opportunities for career growth

Qualifications

• Minimum 3 years of experience in system administration and networking.
• Understanding of hotel operations is an asset.
• Self-starter with a commitment to quality service.

Responsibilities

• Ensure user problems are addressed per Service Level Agreement.
• Resolve Help Desk tickets and manage IT systems.
• Participate in after-hours on-call support (24/7).

Skills

System administration

Networking

Team collaboration

Communication skills

Education

University degree or equivalent experience

A+ Certification

Microsoft Certified System Engineer

Cisco certification or equivalent

Job description

A luxury hotel brand is seeking a dedicated IT professional to provide technical support and manage system administration tasks. Candidates should have a university degree plus A+ Certification and at least three years of relevant experience. Strong communication skills and the ability to work collaboratively are essential. This position involves ensuring user issues are resolved according to service standards, managing backups, and participating in after-hours support. A competitive salary range of $65,000 to $85,000 is offered.